Samples cutting out!

So I got my mpc 500 a while ago and since I've had it every time I try to play drums over a sample or more than one sample at once it cuts out? It isn't mute groups because they are all turned off. I don't have jjos. Also I am still learning about it because there is so much to learn lol. Hope someone can help thanks

No JJOS for the 500 so you good. Wished JJ got on the 500 but its for the 1000 and 2500 exclusively.

Could be a polyphony issue. If you sample in stereo then that reduces the MPC to 16 polyphony. For the full 32 polyphony, all samples must be mono. Of course, you can mix and match stereo and mono samples, just keep in mind that stereo takes up two polyphony and mono takes up one. So for every stereo sample, minus two from 32.

What I do, and its just for thought so do what you do, but this how I do. I use a Y cable and plug the L and R into the output of the preamp and the 1/4" mono jack into the 500's L input and sample in mono all day. From the preamp, I can tweak the balance and sample from either the right channel or the left channel without pulling out cables. I'll have two pads in mono but I can pan one to the left and pan the other to the right and then its stereo at a cheaper memory price. Plus you can layer samples to a pad so instant one pad stereo coming straight out of mono.

Are you sure that all the pads you are trying to play are turned off in all the mute groups?

yeah ill try sample again later and see how it goes. waiting on more leads in the mail. thanks. yeah there definitely all off. they should all have no number yeah?

You are pressing each pad in the Program/Mute Group screen, that you are using, A1-A12/B1-12/C1-C12/D1-12, and they are all set to OFF?

And a single sample playing gets cut off by another single sample being played?

Yeah each pad is off. Yeah each pad cuts each other out. Also it's weird because sometimes when I first turn it on it works fine and then they will start cutting out

Don't know...maybe update the OS, if not on the latest version?

Yeah, can't really tell your problem unless you elaborate in specific detail in what you doing and settings you using.

I will say, I had a cutting problem on 1.13 OS, be sure to be on 1.31OS.

could be a RAM issue as well possibly. I had something similar and got some new RAM and that fixed the troubles.