Bug reports & end-user tech support for Akai's generation of MPC Software 'controllers' - MPC Touch, MPC Renaissance & MPC Studio.
By sbtst6 Wed Dec 06, 2017 8:25 pm
1st thing i did was check all cables. all seem good cause the buttons and knobs wouldn’t be working if i had a cable problem on El captain iMac

2nd check was try on my old iMac to make sure i don’t have a hardware issue. Everything works on the old Yosemite iMac (touch screen, knobs, etc..) as it should.

3rd I’m trying to uninstall all the software and reinstall.. the problem with the touch screen still exist… Also, i notice that the uninstall doesn’t seem to get rid of everything associated with the MPC Touch

4th Seeing as the uninstaller doesn’t get rid of everything.. I went to the 2.0 installer show package contents to uninstall from there.. all the Uninstalls work fine except for AkaiTouchPanel_1.0.2.dmg. When trying to uninstall I get the following: “That operation failed due to error 5364. You may wish to try again”

The MPC touch was working fine until a week ago. The touch screen displayed, but stopped functioning as a touch screen. Im thinking this Akai Touch Panel install is the problem. Is there a way to manually uninstall it and/or all the MPC touch components to do a fresh install of everything?? Kind of lost seeing as i got half and MPC Touch working. I have contacted Tech Support 7 days ago and counting, and I have yet to receive a response within 24-72 hours window..

Any help or ideas to get back up and running is greatly appreciated

Thank You
Beginners & Advanced Tutorials for the MPC Software 1.9
By Zaphod Beeblebrox Tue Feb 13, 2018 7:51 am
I’m having the same problem albeit under OSX High Sierra so would be interested to hear if you solved it?

Luckily for me I still am able to run on my other Mac under OSX Sierra. I originally thought maybe it was just an issue with the DisplayLink bug under High Sierra but your post suggests maybe not.
User avatar
By DJ AMBUSH Tue Feb 20, 2018 7:00 pm
sbtst6 wrote:1st thing i did was check all cables. all seem good cause the buttons and knobs wouldn’t be working if i had a cable problem on El captain iMac

2nd check was try on my old iMac to make sure i don’t have a hardware issue. Everything works on the old Yosemite iMac (touch screen, knobs, etc..) as it should.

3rd I’m trying to uninstall all the software and reinstall.. the problem with the touch screen still exist… Also, i notice that the uninstall doesn’t seem to get rid of everything associated with the MPC Touch

4th Seeing as the uninstaller doesn’t get rid of everything.. I went to the 2.0 installer show package contents to uninstall from there.. all the Uninstalls work fine except for AkaiTouchPanel_1.0.2.dmg. When trying to uninstall I get the following: “That operation failed due to error 5364. You may wish to try again”

The MPC touch was working fine until a week ago. The touch screen displayed, but stopped functioning as a touch screen. Im thinking this Akai Touch Panel install is the problem. Is there a way to manually uninstall it and/or all the MPC touch components to do a fresh install of everything?? Kind of lost seeing as i got half and MPC Touch working. I have contacted Tech Support 7 days ago and counting, and I have yet to receive a response within 24-72 hours window..

Any help or ideas to get back up and running is greatly appreciated

Thank You


I think it could be the MIRRORING option that turns on when you run the Akai software. I would start there.
Next check out Akai's website to see if there is an update. Try to get the latest and greatest.

I was running Yosemite then I went to Sierra. I am gonna wait on the upgrade. I am not convinced yet on High Sierra.

Good luck

--Ambush