Bug reports & end-user support for Akai's MPC Software 'controllers' including the new MPC Studio 2, the MPC Touch, MPC Renaissance & original MPC Studio and MPC StudioB lack.
By NIKFAR Wed Apr 17, 2013 3:39 pm
Thanks buddy, i really appreciated your help.

ive managed to sort this through my mpc, it was playing silly buggers and now let me input my details and i got my unlock code so im up and running again but im just concerned why it happened in the first place.....

well until it happens again and until i use all my registrations up and have to reset!!!!!! happy days !
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By JAH Wed Apr 17, 2013 9:33 pm
If you registered it correctly the first time, you would only have an issue if you delete the registration file saved to your computer. You can uninstall/install the software on a single computer as many times as you like. It will not use any additional authorizations.

Now if you change a major component of your computer, it could be possible you run into issues and need to use an additional authorization....as the MPC software may see it as you using a different computer. This is just my best guess as this has happened to me with registering and activating Window's software in the past b
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By Metatron72 Wed Apr 17, 2013 10:31 pm
JAH wrote:If you registered it correctly the first time, you would only have an issue if you delete the registration file saved to your computer. You can uninstall/install the software on a single computer as many times as you like. It will not use any additional authorizations.

Now if you change a major component of your computer, it could be possible you run into issues and need to use an additional authorization....as the MPC software may see it as you using a different computer. This is just my best guess as this has happened to me with registering and activating Window's software in the past b


The file being deleted isn't the only way. Although that's good to hear that re-installs reference the prior unlock(s). The reason it works that way is the same thing that indirectly leads to the problem on these Windows installs, the registry.

Yes this a common way an authorization will "un-set" itself on Windows. On OS X it's stored in .plist files that aren't affected by that. But almost 3/4 ot the time on Windows these thing can occur without a hardware configuration change or an update that software with authorizing systems "see" as new hardware.

One common source of authorizations undoing themselves are plug in wrappers like Novation Automap, FXpansion VST to RTAS wrapper and thing like jbridge. When those apps scan the .dll files and create "wrapped" copies they reference the VST's .dll file registry settings on an OS level.

Some software that uses a local authorization system will see this the same as a hardware change or re-install and prompt for an unlock. Likely because the software's authorization safeguard routines "see" the registry entry was referenced by a .exe (the VST wrappers in this example, and remember most crack keygens are .exe files that re-write registry entries so you see why companies have this safeguard in).

Anyway long story short they are a few ways for an authorization to mess itself up on Windows. To safeguard against it you could go to Windows/Start/Type regedit in Search and go to HKEY_CURRENT_USER/Software/Akai and make a backup copy of the folder and it's registry entries when you know it's all set right.

If it's not in that folder it would be in HKEY_LOCAL_MACHINE/Software/Akai. Registry editing is serious business, but to just make a copy of a folder and paste that somewhere safe is no risk at all. Just don't delete anything. If you ever have the unlock mess up then go to that registry location and replace the contents of the folder with your backup. 99% sure this would work.

The way the info is written in the registry files would keep this from being abused in any way. It wouldn't work on anyone else's system and it wouldn't get you extra unlocks. It would just more than likely allow you to turn back the clock to before whatever knocked the registry entry out of whack whether it was you first or third unlock (is it 3 and then contact support?)

But pretty sure this would work if you had a backup registry to utilize.
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By JAH Wed Apr 17, 2013 10:42 pm
Glad I am no longer using PCs running Windows.
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By mjames4208 Wed Apr 17, 2013 11:06 pm
Renaissance must be installed on system drive (aka C:\ drive)
I had the same issue back when I purchased mine.... I couldn't use it as a plugin within my DAW..... Akai's tech support could not figure it out either. They were trying to get me to change all kinds of configurations in my Neko... So, after uninstalling/ reinstalling, I decided to install on my system drive and it's been fine ever since. Hope that helped.
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By Metatron72 Wed Apr 17, 2013 11:14 pm
JAH wrote:Glad I am no longer using PCs running Windows.


I run both OS's daily. Performance is the same and I've had a ton of OS X AU's wonk out the same way. It just happens less because the playlist files do the same task differently. What I described is really only like 30 seconds of work. I just described it thoroughly with the appropriate warnings as safety first is the move on any computer.

Also any Mac users who need to run some games or Windows only DAW stuff, Windows 7/8 runs magnificently on any Mac hardware from the last 4-5 years.

Still it's cool that Mac users aren't likely to have this particular one happen.

And to what mjames4208 just posted, yeah on OS X or Windows you are asking for trouble installing Program Data" anywhere except your C:\ or Mac HD. Every app in the world that isn't coded to be "portable" (run off USB stick for example) expects to be on the system drive. Sample/Library data, different story. You will see better performance 100% of the time with that data on a 2nd internal or external.
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By JAH Wed Apr 17, 2013 11:54 pm
Sorry to turn this into a Mac and PC debate....like we need another. :lol:

However......

My overall experience on a Mac is significantly better than on a PC. I purchased a new PC for the sole purpose of using the Ren on it. Then after being frustrated with my PC, I switched to a Mac and haven't looked back. Everything from installation, overall all performance/latency, bugs/issues.......I have had less trouble with a Mac.

Anyone that plans on getting a Ren...I tell them without hesitation to use a Mac. They work right out the box with no tweaking what so ever. PC? Not unless you built it and installed the OS yourself..and even then I still feel the better experience is on a Mac.

I vowed to never purchase another PC...ever.
By TheseusWrex Wed Jun 22, 2016 2:41 pm
I've had the same exact issue. One major problem with this is that Akai only allows you to "activate" your software on 4 different computers. Every time it asks you to re-activate, it removes one of those valid registrations. The last time it happened to me, I got a warning message saying I've already used all of my allowed activations, and I had to contact customer support (no tech support on weekends) to reset my registration status - I could not get out of demo mode until someone from tech support contacted me. So, I literally could NOT use my Renaissance until then. This has to be one of the stupidest things Akai has ever done.

Also, I'm still having this issue. It happened again last night. They should at least have some kind of tool you can download or, maybe even on their site, where you can manually reset your authorized computers.
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By TheUnfuckwithable Wed Jun 22, 2016 2:50 pm
TheseusWrex wrote:So, I literally could NOT use my Renaissance until then. This has to be one of the stupidest things Akai has ever done.


What else do you expect from a bunch of bastards?

People need to understand that this is one of the downsides of using a hybrid MPC. Luckily there are enough alternatives in the form of true standalone samplers available out there!

:smoker:
By bobbybland Wed Jun 22, 2016 4:06 pm
TheseusWrex wrote:I've had the same exact issue. One major problem with this is that Akai only allows you to "activate" your software on 4 different computers. Every time it asks you to re-activate, it removes one of those valid registrations. The last time it happened to me, I got a warning message saying I've already used all of my allowed activations, and I had to contact customer support (no tech support on weekends) to reset my registration status - I could not get out of demo mode until someone from tech support contacted me. So, I literally could NOT use my Renaissance until then. This has to be one of the stupidest things Akai has ever done.

Also, I'm still having this issue. It happened again last night. They should at least have some kind of tool you can download or, maybe even on their site, where you can manually reset your authorized computers.


+1000
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By Coz Wed Jun 22, 2016 5:50 pm
**** wrote:What else do you expect from a bunch of bastards?


:lol: :nod:
By TheseusWrex Sun Oct 29, 2017 5:02 pm
And, I'm back again. It happened to me AGAIN... on the weekend!! No tech support!! I literally have this **** software installed on ONE computer!!! How can I keep getting a message about being installed on "too many computers!?!?" I'm about ready to throw this thing through the window!
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By Lampdog Sun Oct 29, 2017 6:42 pm
Are the very first and only owner?
Did you let anyone else use your software/registration?
By Zbigniew Zielinski Sun Oct 29, 2017 6:48 pm
Happened to me recently as well, say 4, maybe 5 times in the last 2-3 months? This was on the same laptop, same app and same controller, no changes.

Very random, you open the app and it says you got to register, unfortunately you need to feel all that form and frustrating when happend to me twice within 24 hrs. Problem seems to go away now.