mpc 2000xl help urgently wanted- mpc crashed

Im having a problem with my mpc,i turned off before, and now when i try loading it back up,it doesnt load,all the buttons are lit up,and screen,nothing showing on screen, looks likes it locked or stalled or something,how do i fix this problem>

try to pull your ram and restart

how do you mean pull your ram?

you have to remove the bottom cover to access the ram and remove it