I don't know much about older mpc devices, such as this, but I will explain the best I can. I had bought the 2000xl, it had 32mb maxed-memory, version was 1.14c, and all worked well. But the device had an average CF Card-reader along with it, so when I had put the CF card in and expected an ATAPI option to show, it didn't. What showed was the error "No floppy device!", and this was confusing since my device had no floppy drive installed, only the CF. I had read some other forums trying to fix this, 'no atapi found' problem, and some good advice was given along with it. I believed the version was out of date, thinking 1.14 didn't have the atapi option, so I updated using a floppy drive I bought, and floppy disk w/ 1.20 on it. I tried updating, and it seemed to work, but when I put back the CF reader, no use! This problem is still going, and idk if I'm doing something wrong on my end or what, I just need advice to fix this mess.
Maybe there is a jumper on the reader that is not set correctly.
Maybe the ribbon is not 100%.