By
JVC
Tue Nov 12, 2013 4:39 pm
Focusrite Scarlett 2i2, I see there are a lot of refurb units sold on internet. Maybe you got a defective unit but, since it is a USB device, you should make make sure that your USB audio interface is connected correctly. USB audio interface is less stable than Firewire audio interface, so you have to make sure that system is optimized for your USB audio interface;
1. Disconnect all other connected USB devices, to see it improves performance.
2. Never use USB hubs between a USB audio interface and PC. Connect your USB audio interface directly to your PC.
3. If your USB audio interface accept AC adapter, use AC adapter with the USB audio interface.
4. This is important, but often not mentioned: Make sure that your USB audio interface's sampling rate and Hz matches. For instance, if your USB audio interface can record 24bit, 48kHz, don't record in 24bit 44.1KHz, because your computer has to convert 24bit, 48kHz audio stream to 24bit 44.1KHz in real time, which may result in bad audio quality. If you have to down convert, convert after recording.
I don't know how to set it up in Windows, but on Mac, go to "MIDI Audio Set up." in Applications / Utilities folder.
I still use M-Audio Quattro with my MacBook Pro with Mac OS 10.6.8, 2.16GHz Intel Core 2 Duo model. It is considered old model now. M-Audio Quattro came out more than 10 years ago, but it still works with my MacBook. (There is a thread about M-Audio Quattro on MPC Forums.) It can do 24bit, 48kHz 2 in + 2 out, no problem. It is pretty impressive for USB 1.0 audio interface that came out more than one decade ago.