MPC Broken after cross country move. PLZ help...

So I just moved from the east coast to Las Vegas, and I finally put my studio back together. When I went to use my mpc I found that the Track mute button on the MPC was broken, and there is no audio being sent to the headphone jack or out through the stereo outs. Im not sure if the track mute has anything to do with that. No matter what program/Sequence I load there is simply no audio present.

Is this a common issue or a result of internal damage? Im also curious if there is any type of hard reset for the mpc that may reboot the mpc?

Im pretty bummed out about this, I fear that I may need to send it out to AKAI to have it fixed.

Well I just updated to JJ OS 4.xx

That fixed it Really weird though

JJ solves ALL problems. Anything that has to do with the MPC. Once you install JJ you don't even need to plug your MPC in for it to work... magic spirit energy.