You keep replying with bits and pieces.....
What OS do you have... We need the number..... Not just "Akai", that does not help at all.
If someone told me I need to verify my OS, I would go to the site they mentioned and see what the hoopla is about. I would prob download whatever the current OS is and install it just to make sure I have the current one.
www.akaipro.comThe current one is V2.12
But I would just download JJOS 3.08 it is free. And so much better.... Make sure you backup all you info from the card and the internal HD if you have one b4 installing any new OS. That way you don't accidentally erase anything and not have a backup...
I am trying to be extremely helpful, because I know this can be frustrating but you are not helping us help you.. You keep replying with bits and pieces. Answer all the questions in one reply to avoid all of this back and forth...
And if you did not ever downlaod an OS chances are you have the one from the card and that one is very outdated.