By jimmy Recard
Wed Aug 25, 2021 2:39 pm
Hi
As far as I can tell - the link below is the only official AKAI forum for this stuff?
See the forum link under the picture in the text...
https://www.akaipro.com/force-academy
But it won't work for me?:
I follow the link to...
https://forum.akaipro.com/login
yet it won't let me log in... nor does it give any option to register/join?
I went back to the start page here - and logged in just fine - shows my product and registered software etc....
https://www.akaipro.com/customer/account/login/
And yet after I log in - if you go to Products, then click on Force....
https://www.akaipro.com/force-forcexus
Scroll down like halfway or more to the same link at the start
https://www.akaipro.com/force-academy
Then again - click on the forum link - and the circle is complete...
it seems to be only the actual log in page which is the only page that won't acknowledge that I'm already signed in - all the other pages do show me as signed in?
Can someone help me out here please?
PS - does anyone know a DIRECT email address for tech support and phone number for Australia Tech Support - and or phone numbers for other countries as well in case ours doesn't work or exist? I can use VOIP. If you can - please include the days/times and time zone they are open?
I've seen the official 'portal of death' the only place I could find to ask a question/contact and it's a horrendous process - wants way to much info just for what you need - treats you like you want a warranty refund or something - serial numbers, phone numbers etc... just wrong.
it's here
https://www.akaipro.com/support
It looks like only a few boxes - but it expands and multiplies once you start entering stuff... it's just plain excessive. They just don't want you to bother them - clearly! No live chat either right?
cheers
As far as I can tell - the link below is the only official AKAI forum for this stuff?
See the forum link under the picture in the text...
https://www.akaipro.com/force-academy
But it won't work for me?:
I follow the link to...
https://forum.akaipro.com/login
yet it won't let me log in... nor does it give any option to register/join?
I went back to the start page here - and logged in just fine - shows my product and registered software etc....
https://www.akaipro.com/customer/account/login/
And yet after I log in - if you go to Products, then click on Force....
https://www.akaipro.com/force-forcexus
Scroll down like halfway or more to the same link at the start
https://www.akaipro.com/force-academy
Then again - click on the forum link - and the circle is complete...
it seems to be only the actual log in page which is the only page that won't acknowledge that I'm already signed in - all the other pages do show me as signed in?
Can someone help me out here please?
PS - does anyone know a DIRECT email address for tech support and phone number for Australia Tech Support - and or phone numbers for other countries as well in case ours doesn't work or exist? I can use VOIP. If you can - please include the days/times and time zone they are open?
I've seen the official 'portal of death' the only place I could find to ask a question/contact and it's a horrendous process - wants way to much info just for what you need - treats you like you want a warranty refund or something - serial numbers, phone numbers etc... just wrong.
it's here
https://www.akaipro.com/support
It looks like only a few boxes - but it expands and multiplies once you start entering stuff... it's just plain excessive. They just don't want you to bother them - clearly! No live chat either right?
cheers