MPC 5000 update: All MPC 5000 OWNERS please read

Fellow MPC users,

I really don't think we're gonna see an update to the OS anytime soon if ever-unless we give Numark an ultimatum of sorts.
What if we threaten to boycott them? I'm serious about this. We've all shelled out at least $2000.00 for this unit which is frustrating most of us with freeze-ups and lack of important features. What if we came together and started a blog of some sort? This is the largest community of MPC users on the planet as far as I know and if we all band together and present these corporate minions with an ultimatum maybe they will step up and improve on the MPC 5000. What if we collected all of the serial #'s of the units we all own and shoot Numark\Akai an email with the information or better yet, a formal letter of some kind? We could let them know about the fact that we are unhappy as consumers and will never buy their shit again unless they prove that their products are worthy of our hard earned money. Let's remind them of the Linn Drum II-which is coming. Personally, and I mean this from the bottom of my soul, if I don't see a goddamn update soon, I'm officially DONE with Akai\Numark. I'm a man of conviction and pride and I'm very stubborn if mis-treated by a company. Now, some of you-maybe all of you-may think this is futile but would it hurt to try to get something done about this ridiculous lack of support? All we need are serial numbers and a decent letter of what we want. Let's inform them that a bug fix should be cost free, and we would be willing to pay for an updated OS-to say 3.0. I wouldn't pay 100's of dollars though unless they did something significant like real time, time stretching and support for S1000/3000 sample disk formats-and implement at least some of the requested features made by users on this forum. It just pisses me off that they don't seem to be doing anything. I mean, do they even skim these forums to see our concerns? They still have OS 2.0 listed as 'new'?? I'll tell you this, I'm getting the Linn Drum II when it gets released-I don't mind waiting for something good-possibly great. I just can't believe that Akai has seemingly abandoned their 'flagship' instrument. I easily could be wrong, and in the next few days they could be revealing a new OS at NAMM, but I doubt it. All I've seen are a bunch of 'toys' for kids with iphones and laptops. Oh, and rehashes of basically the same product...The MPD26? What's next? The MPD27? Jesus...What do you guys think? Is it time to boycott these fuc*ers or what?


My serial No.: (21)K10806023002429

Ive given up on buying the 5000 and Akai/Numark. Ridiculous.. Thats not how you treat customers..

I have a feeling Roger Linn is going to come back and show Akai/Numark how its done again with his LINNDRUM 2 drum machine/music workstation..

http://www.rogerlinndesign.com/products ... ndex.shtml

This will be the MPC killa hopefully. I emailed Roger last week, and his still working on this beast..
The question is: When is it going to drop??? Soon'ish im hoping..

Cant wait!
U3

Boycott? Isn't it too late? We already own the piece...As of now...looks like they boycotted us. Also, as for the blogs...Isn't that what this forum is for? And everyday ton of people including myself have posted legitimate problems with this unit and had no response from Akai...What makes you think having a blog will do different? I hate to be negative...but it is what it is...

jacey714 wrote:Boycott? Isn't it too late? We already own the piece...As of now...looks like they boycotted us. Also, as for the blogs...Isn't that what this forum is for? And everyday ton of people including myself have posted legitimate problems with this unit and had no response from Akai...What makes you think having a blog will do different? I hate to be negative...but it is what it is...

No, it's not too late. People don't boycott unless they are dissatisfied or disagree with a product or service or political agenda. Why would you boycott a company you never dealt with or hasn't affected you in any way? That's like me boycotting Roland when I don't even own a Roland product. Numark is quite happy they have our money so they haven't boycotted us-not sure where you're trying to go with that statement... I'm pretty sure if Numark received a formal letter-sent to an executive-not their tech-support with enough serials or names etc. -they just might rethink their marketing plan. Case in point...I was pissed at SSL for not fixing the drivers for their PCIe card. I sent a letter to their main headquarters and guess what? I received an apology and a special driver that they later added to their support links-and no I'm not talking about v 3.0 drivers. 100's of people were complaining about this issue, so I stepped up and made sh*t happen. Do you think Numark wants bad press? No, they don't. People keep whining and complaining and posting numerous times about the bugs and shortcomings of the 5000 yet they don't do anything about it-that's the problem right there. There is strength in numbers man. 90+ views of this thread and no one wants to do anything? Does anybody actually own a 5000 lol? I doubt if anyone from Akai reads these forums, but if we would come together and make our point clear and advise them that we can easily get our message to many people on other sites as well-they might see the snowball affect this could have. When I first started dealing with SSL tech support I exchanged about 10 useless emails and then I'd had enough. I wrote an informative letter and gave them an ultimatum-and they did exactly what us users needed them to do, and sent me an apology. Now, because of that, I will deal with SSL in the future. If they wouldn't have fixed our driver issue, I would have forgotten that they ever existed-and so would a lot of other people and Universal Audio would have gotten my business. You just have to remind these companies that there are alternatives.

I'm in...Where do I sign up?

Fess wrote: Let's remind them of the Linn Drum II-which is coming.

Wouldn"t reminding them that Linn can't get a product to market be counter-productive?

Sovereign wrote:

Fess wrote: Let's remind them of the Linn Drum II-which is coming.

Wouldn"t reminding them that Linn can't get a product to market be counter-productive?

C'mon man, think about it for a minute...Obviously Roger Linn doesn't have the clout Numark has but have you forgotten who designed the MPC in the first place? The guy is a genius, and I know he is making sure that what he releases will be nothing less than stellar if not groundbreaking. He won't release any details because he doesn't want the competition to steal his ideas-he's not stupid. Greatness takes time. He isn't designing a 'BeatThang' for chrissakes... Sovereign, do you even own a 5000?

jacey714 wrote:I'm in...Where do I sign up?

Post your serial # here. It's on the box the unit came in.

Here's what ya do. Email JJ and find out how much he wants to create the ultimate OS for this thing.

Then we get together, pool the $ and send it to him.



Non-contributors get jack.

Class action law suit.

I am in as well. We can do this. WE need the name of the CEO of AKAI as well as names of people that are up in the ranks in those companies. We should send them letter in the mail as well. If we organize we can totally get some answers from them.

Making a website denouncing them for their wrong deeds would also be advisable. WE should give them options such as making the OS open source etc.

Fess wrote:
Sovereign, do you even own a 5000?

Two to be exact, just picked up a second one cheap.

Linn can't get the unit to the streets because he's behind on too many levels.
They should have stuck with the original more niche based unit instead of chasing others.
Dave Smith is doing well because he used the niche market to generate revenue to allow him to build the high $$ Modern Prophet.
Should have used that same method with the new Linn.

Also when will people learn there are 2 really amazing myths
**Not trying to take away from these 2 guys but they didn't do it alone**

1) Linn designed the MPC all by himself
Akai brought a lot more to the table then people want to understand.
Linn had a the 9000 and a prototype he looked at what Akai was already doing and trying to do and saw how to make the mistakes of his 2 unitswork in a much more functional way.

2) Moog designed the Mini all by himself
Why the guys like Jim Scott who worked with him don't get credit as well is a shame.

the point still not being understood with this Akai situation is as mentioned you have already given them the money so you have no leverage.

What is really scary is what if they had not took the time to at least deliver OS2 and we were still stuck on OS1.
The only real course is for everyone who finds a legitimate bug to be sure to report it to Akai.
Note the day you sent it in and ask for a reply,then if no reply send it again in 30 with the info about previously reporting it.
Just keep recycling the info back to them so they can see that people are having problems and documenting their communications to Akai.

You can't for one minute stop to think that reporting anything here makes a difference, getting the complaint back to the source is what you want to do.

Akai may not be like JJ as far as addressing issues but they still have dealt with some things in the past.
Might have come from having some Akai reps hanging around here at the time.


Sad how people always believe that being scandelous toward the people who are the only ones who can resolve your problem makes sense.
Akai could have OS3 ready right now with plans for a March release but hold it until July because of a attack against the company's crediblity.

It's still amazing how people never realize that a 3 hour sevice call really was 15 minutes or that the part that it took 3 days to get was becasue of their attitiude.

Sovereign wrote:

Fess wrote:
Sovereign, do you even own a 5000?

Two to be exact, just picked up a second one cheap.

Linn can't get the unit to the streets because he's behind on too many levels.
They should have stuck with the original more niche based unit instead of chasing others.
Dave Smith is doing well because he used the niche market to generate revenue to allow him to build the high $$ Modern Prophet.
Should have used that same method with the new Linn.

Also when will people learn there are 2 really amazing myths
**Not trying to take away from these 2 guys but they didn't do it alone**

1) Linn designed the MPC all by himself
Akai brought a lot more to the table then people want to understand.
Linn had a the 9000 and a prototype he looked at what Akai was already doing and trying to do and saw how to make the mistakes of his 2 unitswork in a much more functional way.

2) Moog designed the Mini all by himself
Why the guys like Jim Scott who worked with him don't get credit as well is a shame.

the point still not being understood with this Akai situation is as mentioned you have already given them the money so you have no leverage.

What is really scary is what if they had not took the time to at least deliver OS2 and we were still stuck on OS1.
The only real course is for everyone who finds a legitimate bug to be sure to report it to Akai.
Note the day you sent it in and ask for a reply,then if no reply send it again in 30 with the info about previously reporting it.
Just keep recycling the info back to them so they can see that people are having problems and documenting their communications to Akai.

You can't for one minute stop to think that reporting anything here makes a difference, getting the complaint back to the source is what you want to do.

Akai may not be like JJ as far as addressing issues but they still have dealt with some things in the past.
Might have come from having some Akai reps hanging around here at the time.


Sad how people always believe that being scandelous toward the people who are the only ones who can resolve your problem makes sense.
Akai could have OS3 ready right now with plans for a March release but hold it until July because of a attack against the company's crediblity.

It's still amazing how people never realize that a 3 hour sevice call really was 15 minutes or that the part that it took 3 days to get was becasue of their attitiude.

The only thing Akai brought to the table was money. I couldn't find one piece of info to prove otherwise. Where did you get your info from? Please tell me.
http://en.wikipedia.org/wiki/Music_Production_Center
The original MPC60 was designed by Roger Linn, who was hired as a design consultant by Akai. He developed the functional design, including the panel layout and software/hardware specifications. He then created the software with a team of engineers. The hardware electronics were designed by English engineer David Cockerell and his team.[1] Cockerell was a founder member of the synthesizer firm EMS (co-creater of their famous VCS3 along with Peter Zinovieff,[2]), and had then worked for effects manufacturers Electro-Harmonix.

I gotta ask you, since you seem to know everything about Roger Linn and his capabilities...What 'levels' is he behind on? Please list them here.

You might want to view the man's history again:
http://www.rogerlinndesign.com/bragging/museum.shtml

If it wasn't for Roger Linn first developing the 9000 Akai would have never hired him to design the MPC. There would be no MPC period.

Great, you watched Moog, the documentary. Congratulations. We're not talking about Moogs here though.

When the Linn Drum II drops we'll see how many 'levels' he's behind on.

You might wanna wipe the s*it stain off your nose man...

I reported a bug to Akai once regarding the 5000. 'Andrew' said he couldn't reproduce it and recommended that I wipe my drive-which did NOTHING to rectify the problem. I never heard from him again, despite 2 or 3 more emails to him.

All you gotta do is look at Akai's website and see that they're listing The 5000 as 'new'. That should tell anyone with half a brain that they've pretty much abandoned the 5000-at least for the time being-while they make iPhone toys for the kiddies...

Probably the only reason they updated the OS was because of Just Blaze's rant. They knew a lot of people would read it and decide not to purchase the 5000. I didn't get mine until OS 2.0 was released. I had read enough about problems new users were having and decided to wait it out-then Blaze spelled it out clearly. Until OS 2.0 the 5000 was a lemon-end of story. Since the update not much has changed. The midi timing with a DAW as the slave still isn't right, it still freezes and shows random errors, samples still mysteriously disappear from pads and have to be reloaded, it still can't read S1000\3000 disks, it still has an un-editable arpeggiator, patch phrase is still garbage, and the list goes on-check the bug thread.

I'm just so thankful to GOD, that I have a mint condition 4000 to fall back on when this lemon falls apart...

Once LinnDrum II gets released, and unless Numark actually update the OS, my 5000 will be going on Craigslist. I need instruments that work.

When Roger Linn and Dave Smith announced that they would join forces to create a sampling drum machines, I was excited about the possibilities. But when they tried to create a product that would rival the latest MPCs and MV, I knew then and now it would never surface. There doesn't seem to be a market for this kind of product.

As far as an MPC 5000 OS update...I would continue to post them in the bug thread and send them to Akai as well. I also believe that if you buy a product and it doesn't meet your expectations to simply take it back and get something that works for you.

I gotta ask you, since you seem to know everything about Roger Linn and his capabilities...What 'levels' is he behind on? Please list them here.

I wouldn't say Linn is behind but the LinnDrum II would be obsolete upon release if it were released as described right now.


As far as any actions against Akai, there is one element that you haven't considered. They have your money already and have legal obligation to support the product beyond the warranty included or stipulated by law. Beyond that, Numark couldn't give a sh!t about a customers disappointment or anger.