os 1.5 destroyed my software and hardware

hi there evrybody,sorry my bad english


when updated to v 1.5 the hardware become totally unusable I reistall the software,akai mailed me unlock code 3times but doesnt work so no software no hardware no more music! i wasted my money, I will buy apc 40 for live and never sell my mpc 4000...sorry I'm gonna put my ren in the garbage

cheers from Sicily

Did you update your firmware?
BTW buy whatever you feel suitable to you.p

Try it from a different computer. I thought mine was dead at some point but it eventually worked. Dont give up man!

or just throw it away that seems logical.

You can throw it in my garbage i you want........

hi,
welcome to the forum!
how can we help you out?
can you describe your problem?


i guess i have to repost my post:

"aha the problem was in front of the computer..."

pull-over wrote:i guess i have to repost my post:

"aha the problem was in front of the computer..."

If you are saying that the user is the problem, then I don't agree.

The problem is Akai releasing a firmware update that obviously does not work for many users.

has worked for me...

pull-over wrote:has worked for me...

There are reports from many, many users, having problems.

Because it has worked for you, or others, does not negate the widespread issues with this update.

The Akai developers even got on here to try and help people deal with the problems, and apologised for all the hassle and grief it was causing users.

pull-over wrote:has worked for me...

Works for me too. I haven't seen a lot of posts about the 1.5 software update killing the hardware. Sounds suspicious to me.

SimonInAustralia wrote:

pull-over wrote:has worked for me...

There are reports from many, many users, having problems.

Because it has worked for you, or others, does not negate the widespread issues with this update.

The Akai developers even got on here to try and help people deal with the problems, and apologised for all the hassle and grief it was causing users.

There were a couple of people havin problems with the firmware update,
the original update caused some problems, but they quickly updated the update and it only caused some problems with people working with mac.
Most of the people are very happy with 1.5, including me.

peace

MeSoHordey wrote:Works for me too. I haven't seen a lot of posts about the 1.5 software update killing the hardware. Sounds suspicious to me.

Was so bad when 1.5 was first released that we saw Akai actually on the forum providing tech support.

Is better now, but a few users still seem to be getting stuck on the firmware update.

It is nothing to do with anyone being happy with 1.5, or not, it is about lingering firmware update issues like the OP here is experiencing.

viewtopic.php?f=36&t=168764&start=33

akaipete wrote:Can you guys please try this...
If your unit doesn't come back after an update:
...
This may solve your update issues.
Please be assured that we're working on this right now!

akaipete wrote:I think we have a pretty good solution coming soon for users who are experiencing problems with their firmware update.
In the meantime, if you feel adventurous and/or desperate try this:
...
Those steps will hopefully sort out your units.
Yes, that's pretty clumsy. And yes, we have a better solution for you coming. Just thought you'd like this to get you up-and-running quickly.

mcroepster wrote:There were a couple of people havin problems with the firmware update, the original update caused some problems, but they quickly updated the update and it only caused some problems with people working with mac.
Most of the people are very happy with 1.5, including me.

It is great that you are happy, but does that help the OP here in anyway, or negate the issues he is still having.

I don't think it is the OP's fault that his MPC is not working due to a dodgy firmware update being released by the manufacturer.

Simon, they provided tech support for the Firmware update not for the software update....

peace

mcroepster wrote:Simon, they provided tech support for the Firmware update not for the software update....

Yes, which is the problem the OP here is having.