By
tmpc
Mon Aug 16, 2021 1:15 pm
In case this helps anyone, moving an iLok license from a seller to your account is easy, but it is NOT forgiving. The person selling or giving you the licenses has all of the control, so if they screw it up, you're out of luck and (according to iLok) it can't be fixed. There are two things that must be done correctly by the seller:
1) They must deactivate any of the installs they have been using to their account. For example, if there are two installs, they must see 0 of 2 installed. If they don't do this, I believe they will be lost.
2) To actually move the license, they must enter your EXACT user account name (they do not need your password). If this is done incorrectly, and somebody else has that account user name, they will get the license and you can't get it back. I don't know what will happen if the seller tries to send it to a non-existent account.
If you watch your iLok account while the transfer is occurring, you will actually see it arrive. One thing that surprised me was that it will arrive in your account already authorized. If you select the newly arrived License in the list, and open Show Details, you will see the authorization number.
The next step is to add the new device's serial number to your Akai account. This went smoothly, but there is one thing that should be mentioned here: Although the Authorization number for the transferred license was visible in the iLok manager, you will not see it in your Akai account. You will see a box next to it labelled "GET ACTIVATION CODE". If you click on that, you will see "THERE IS NO SERIAL CODE LEFT, OR SERIAL CODE IS NOT FOUND". This is OK because (as I mentioned above) it arrived authorized in your account, but you may want to write the one you see in your iLok account down somewhere because (unlike other ones in your Akai account) you can't log on and see what it is. However, you will see "NEW: MPC 2.10 (MPC Touch)" in the list of things with a new authorization code. So, I believe I also received a new authorization code, as well. I don't want to try it out as I don't know what it will do and don't want to create a problem.
Good luck.