By micb
Wed Oct 19, 2011 4:14 pm
Hi people. Now usually I wouldn't dream of doing this, but I have been left no choice.
Just over 2 months ago, I purchased the vailixi 3.50 upgrade from Rohan at Mansell labs website. Everything was cool at the beginning, we emailed eachother a few times and payment was sent via paypal on 16th August. I had included all the details of postage address and mpc details, and he even said himself that now I had given all the details so quickly, he could get started and get it sent out.
I hear nothing for a couple of weeks, so he writes saying, sorry he had been tied up, hes got it made, tested and sent out. Next thing I know, I get a curious looking email from some shipping company saying that the package has been sent etc, no tracking details or nothing. So 3 more weeks go past and I decide to contact him as I have heard or recieved nothing... (I know airmal is sometimes slow so i'm fairly patient).
After Sending him like another 3 or 4 emails since, to BOTH of his addresses I have still had no response. I tried going to paypal to open up a case, and they said now it's past 45 days they can't do much. I contacted this so called shipping company, apprently they can't find any details with my reference number and even then, the sender must be the one who makes the query.
SO what do I do now..? I was fairly optimistic about buying the upgrade, as I have heard what a good dude this fella this,and I am sure he has helped sh*t loads of peoples in the mpc community, so I am real confused as to all this...
I understand things can happen in life which can affect your work etc, but over 2 months is no excuse. When peoples money is in the equation, and you are being paid for a service, it should be a priority that you get people sorted and not f*ck them about.
I don't want to bad mouth his reputation, but I don't have a choice. He hasn't been on this forum since 20th of september, at least not on his ,mpc3000le account.
Any one got any ideas, or better yet any more reliable contact situation with the guy??
Just over 2 months ago, I purchased the vailixi 3.50 upgrade from Rohan at Mansell labs website. Everything was cool at the beginning, we emailed eachother a few times and payment was sent via paypal on 16th August. I had included all the details of postage address and mpc details, and he even said himself that now I had given all the details so quickly, he could get started and get it sent out.
I hear nothing for a couple of weeks, so he writes saying, sorry he had been tied up, hes got it made, tested and sent out. Next thing I know, I get a curious looking email from some shipping company saying that the package has been sent etc, no tracking details or nothing. So 3 more weeks go past and I decide to contact him as I have heard or recieved nothing... (I know airmal is sometimes slow so i'm fairly patient).
After Sending him like another 3 or 4 emails since, to BOTH of his addresses I have still had no response. I tried going to paypal to open up a case, and they said now it's past 45 days they can't do much. I contacted this so called shipping company, apprently they can't find any details with my reference number and even then, the sender must be the one who makes the query.
SO what do I do now..? I was fairly optimistic about buying the upgrade, as I have heard what a good dude this fella this,and I am sure he has helped sh*t loads of peoples in the mpc community, so I am real confused as to all this...
I understand things can happen in life which can affect your work etc, but over 2 months is no excuse. When peoples money is in the equation, and you are being paid for a service, it should be a priority that you get people sorted and not f*ck them about.
I don't want to bad mouth his reputation, but I don't have a choice. He hasn't been on this forum since 20th of september, at least not on his ,mpc3000le account.
Any one got any ideas, or better yet any more reliable contact situation with the guy??