Hour old mpc live mk2 and six internal recoveries

Brand new mk2 arrived yesterday and as per tittle, there were a lot of resets in the hour I used it for.

I've updated to 2.10.1 ( or whatever the most recent is), and I don't recall this happening ever on my mk1, although the mpc ONE did appear to have this a lot.


The project I was working on was very low on cpu use and samples.

It occurs either when in a project or if trying to load a project.

So is this a potential issue I should resolve now with the vendor?

Or is this common with the mk2 and will likely be addressed in a fw update?

Or is this some kind of 'cache needs cleaning' thing I need to be aware of?

Thanks

Go to MENU > PREFERENCES > SHIFT > RESET PREFERENCES and give that a go. 'Recovered from internal error' could mean a software crash (there's currently plenty of bugs that cause crashes, most only happen infrequently though and cannot be produced on command), but it could also mean a hardware problem. Either way, if it's doing it constantly it seems best to return it.

Thanks Tutor.

Did the reset this afternoon, and had one further error, so have sent Thomann a little email.

Proper gutted as I'm well happy with the improvements on the mk2. The speaker is a very pleasant surprise