ONE is Bricked Anyone know the Factory Reset power on combi?

starwatcher wrote:I’ve just tried it, and it brought up a colourful screen that said MPC, I got excited, but then nothing happened it just Got stuck there. I pulled the PSU cable, tried again and now even that doesn’t work anymore, the screen backlight comes on but that’s all...

I’ve started the return procedure on eBay, the seller has gone silent on me.

Did you buy at full retail price?

40 quid cheaper, it was ex-showroom b-stock but sold as new. They’re out of stock everywhere in the U.K. currently so options are limited. He will have to give me a refund, eBay guarantees it but it may take a while... so disappointed, Getting one is all I’ve thought about for weeks...

starwatcher wrote:40 quid cheaper, it was ex-showroom b-stock but sold as new. They’re out of stock everywhere in the U.K. currently so options are limited. He will have to give me a refund, eBay guarantees it but it may take a while... so disappointed, Getting one is all I’ve thought about for weeks...

Yeah, that shouldn't happen. It appears that Thomann has it: https://www.thomann.de/gb/akai_mpc_one.htm

CharlesRandolph wrote:Yeah, that shouldn't happen. It appears that Thomann has it: https://www.thoman.de/gb/akai_mpc_one.tm

Thomann sells returns as new. I do not recommend this store.
It was hard for me to buy anything new. Most stores have this policy.
But I always send it back and don't take the used stuff. It's just wasting my time.

NewAkaiUser wrote:Thomann sells returns as new. I do not recommend this store.
It was hard for me to buy anything new. Most stores have this policy.
But I always send it back and don't take the used stuff. It's just wasting my time.

In the US we can't sale previously open items as new. They do sale b-stock items on the site. But I've never bought anything from them. Maybe call them before ordering and make sure it's brand new opened.

CharlesRandolph wrote:...Maybe call them before ordering and make sure it's brand new opened.

Yes, I usually add this in the order description. In Europe, we can return internet orders up to 14 days without giving a reason (except for smartphones and several others). Therefore, many stores are trying to sell returns for the full price.
Of course, sometimes a product is new, just unpacked. But as a buyer, I shouldn't be interested in that.
I've had a lot of weird shopping cases, fortunately I can take advantage of the 2 week return policy. And the wheel turns.

Well, I have’t really got the money until I get a refund which could take a while... I might borrow some though and sell some gear, was really hoping to be getting stuck in this weekend.

I’ve bought b-stock many times before without problems, it’s not something I generally worry about. As long as it has the full warranty. I’ve not bought from Thomann for many years, but may go for it. Postage is a bit slow compared to U.K. shops though.

NewAkaiUser wrote:

CharlesRandolph wrote:Yeah, that shouldn't happen. It appears that Thomann has it: https://www.thoman.de/gb/akai_mpc_one.tm

Thomann sells returns as new. I do not recommend this store.
It was hard for me to buy anything new. Most stores have this policy.
But I always send it back and don't take the used stuff. It's just wasting my time.

Returns are marked as B-Stock , aren’t they ?
PS.never had a single issue and their support/service is excellent...

Better a B-stock working MPC than a new and shinny brick one..Also confirm that Thomann’s support service it’s excellent..
Took an interview with them years ago and i know things from the inside..

SakisX wrote:Returns are marked as B-Stock , aren’t they ?
PS.never had a single issue and their support/service is excellent...

No, it's not. For example, Arturia had used the code on the Analog lab lite. Interface box had the manufacturer's stickers removed. Such things don't happen by accident.
I did 3 purchases there and each had a disadvantage. Never again.

Yorgos Arabatzis wrote:Took an interview with them years ago and i know things from the inside..

Cool. It changes everything.

CharlesRandolph wrote:

40Beatz wrote:I was actually able to get into some kinda Diagnostic Pad App inside the Live....

While Powering the Live, I held 'Pad Bank A...PLAY....PLAY/START'

But it doesnt do much but perform diagnostic tests

Thanks for sharing that great bit of information. Maybe they can pin it.

So there's

Press and hold: PAD BANK A + PLAY + PLAY/START and POWER ON (Works for ONE, LIVE and possible X)
Press and hold: [BANK C] + [FULL LEVEL] + [ERASE] and POWER ON (Works for LIVE)

I think [BANK C] + [FULL LEVEL] + [ERASE] and POWER ON is used for loading new firmware (on the One) from an attached USB drive.

♩ Here I come to wreck the day! ♩

Hold overdub, stop and play start* (every other button on the play stop record buttons) and press power on.

Fek i made a typo originally..

jjbunn wrote:
I think [BANK C] + [FULL LEVEL] + [ERASE] and POWER ON is used for loading new firmware (on the One) from an attached USB drive.

Um.. this thread has been dead for over a year.

Ultros wrote:♩ Here I come to wreck the day! ♩

Hold overdub, stop and play start* (every other button on the play stop record buttons) and press power on.

Fek i made a typo originally..

Can I ask what this does? I just tried and it said 'updating' with a chip icon displayed and then booted as normal., didn't seem to do anything. Is that just to update the firmware manually? I'm asking as I think my One needs resetting (not just the preferences) and Akai aren't the fastest at replying to queries

EnochLight wrote:

jjbunn wrote:
I think [BANK C] + [FULL LEVEL] + [ERASE] and POWER ON is used for loading new firmware (on the One) from an attached USB drive.

Um.. this thread has been dead for over a year.

Yes, so what? It helped me yesterday, so maybe it will help someone else in another year?