Kamera2K wrote:Did you install the latest firmware? 3.6. My issue was also on 3.6, and had to do with my SD card and the touch screen (as described in my thread). Formatted the SD card and no problems since. Wonder if it’s just 3.6 that bugs out with the SD cards or something specific on the SD cards.
I saw your thread. Nice the SD card fixed your issue!
Me... I tried a different SDXC card, newly formatted... and it didn't fix it. Also tried no SD card at all; same thing, didn't fix it.
What worked (for now... need further testing) was a simple Reset Pref.
I didn't do it at first... because it's a brand new machine (well, at least refurbed, inspected & tested by inMusic) and I thought it was already reset from factory.
Got the X SE just a few weeks ago, it was first on 3.5. I also updated to newest 3.6 recently.
But, the unresponsive touchscreen was happening on both FWs.
It was getting bad yesterday... couldn't even get past New Project opening page; so force rebooted it +8x and couldn't get past the "MPC Restart - Your MPC was not properly shut down..." cuz couldn't hit OK.
But, eventually got it working briefly again... so, started prepping for returning it (log out of inMusic and Reset Pref)... was curious, so I tested it and it works fine again.
I've been restarting it all day, trying to recreate problem; but, I can't and it keeps working properly.
So, perhaps the “Reset Factory Preferences” fixed it.
I’m not 100% sure yet… I need to test/use the machine for a couple days or a week to make sure (the unresponsive screen was happening daily, randomly while using it).
(rather keep it... since packing it back up is a hassle, it's also pretty much new condition)
If the unresponsive-touchscreen happens again, then it for sure needs an exchange.