Support and discussion for all of Akai’s modern standalone MPCs including the MPC X / X SE, MPC Live 1, 2 & 3, MPC One / One+, MPC Key 37/61.
By 40Beatz Fri Jul 03, 2020 6:05 pm
Is it just my connection? Or is Getsatisfaction.com Down for the Count?
By maerteijn Sat Jul 04, 2020 6:54 am
Well, the Akai specific forum is retired, not the whole of getsatisfaction, but that seems to be sold to Sprinklr. Akai wasn’t active on it for 4 or 5 weeks (and they removed the link on their website) so it was pretty much a dead issue tracker anyway.
User avatar
By Monotremata Sat Jul 04, 2020 7:19 am
Yeah one of the dudes from Akai posted on Facebook earlier that Get Satisfaction basically up and shut down on them with no warning heh. They're working on something new according to him..
User avatar
By MPC-Tutor Sat Jul 04, 2020 10:48 am
Yes I just saw that, however I see plenty of other getsatsifaction forums still up and running. They've changed corporate ownership, but appear to be still actively running the service. Do a search on google for "site:getsatisfaction.com" and you'll get 1000s of active forums. Numark and Akai are the only ones I've found to be 'retired' so far.
User avatar
By MPC-Tutor Sat Jul 04, 2020 3:56 pm
So I managed to find a couple of others that have been retired in the past few days, so it looks like getsatisfaction are winding things down a few sites at a time, or maybe only maintaining some of the really big ones (IMDB forum is still running for example).

These guys were given 10 days notice to find a new solution:

https://www.reddit.com/r/flexradiosyste ... n_6202020/

This forum is self-hosted BTW :)
User avatar
By Monotremata Sat Jul 04, 2020 10:38 pm
The weird part is they seemed to have stopped responding to the board a few weeks ago though. Eliza, their one rep, has been MIA for a bit. Maybe she was fired or cant work remotely or something? Maybe Akai gave up on their forum and moved her to covering phones and email instead, who knows. Some of the users there tended to go overboard when it came to issues and bugs, along with not getting a 2 second reply from Akai Support, or features they thought their MPC should have but didn't and they were going to blow up Akai if they didn't give them what they wanted, etc..
By 40Beatz Mon Jul 06, 2020 1:07 pm
Menco wrote:Or Akai stopped partnership with GetSatisfaction cause Akai users refuse to be satisfied. :nod:



Took The Words Right Outta My Mouth!! :nod: :lol: :nod:
User avatar
By bees80 Thu Jul 09, 2020 11:39 am
Menco wrote:Or Akai stopped partnership with GetSatisfaction cause Akai users refuse to be satisfied. :nod:


a joke with the truth :nod:

Let's not hope all these sadsacks come here. We already have enough of those lame complaining forum people..
User avatar
By bees80 Thu Jul 09, 2020 2:27 pm
NearTao wrote:bees, this is the internet... where everybody's voice matters :P


hence the reason why i feel less motivation to check this forum and reply..