By peabreu
Tue Oct 26, 2021 12:04 pm
Anyone knows how to get out of warranty service from Akai in Europe. Been trying for weeks to no avail as no one answers emails, namely Inmusic in Germany, and all I want is to seqnd the unit for paid service as it is out of warranty. Is this acceptable? Been dealing with studio equipment since the 80's and never seen this attitude froma large company ever. Its an MPCX so its not a cheap item.
Incredible because companies like Arturia, Focusrite are not exactly small and respond on the spot and honor their commitment with costumers, now this from Akai is just unbelievable.
Incredible because companies like Arturia, Focusrite are not exactly small and respond on the spot and honor their commitment with costumers, now this from Akai is just unbelievable.