By kb420ps
Wed Jun 29, 2022 6:03 pm
40Beatz wrote:We're the Beta Testers
Well, if that's the reality, then Akai could at least have a better way of reporting bugs.
I beta test for Ableton, and they have their own dedicated forum for it, and a specific "Bug Report" link. When you find a bug, you just report it, and you can post it on the forum to see if it is a "repeatable" bug and it can be verified by other users. Once it's verified, it gets ticketed, and fixed in the next update. I don't know if Akai has this at all. I reported this bug to tech support 4 or 5 days ago, and they haven't responded to me at ALL. I tried to contact them on Instagram and Facebook, and the Instagram account sent me a link to tech support. I mean, they could at least let me know that they have seen my report, but I got NOTHIN' from them so far.