No Rely At All

I submitted a Tech support ticket to Akai on June 25th. It's now August 25th. They still haven't responded. I'm done with Akai. I'm definitely not spending any more money with them. "Is anybody listening? No reply at ALL......"

Frustrating and understandable, no idea what's happening with their support department, can only assume it's running on a skeleton crew.

BTW this is a well reported bug, so any response you do get will probably be nothing more than 'thanks for your feedback, our team is aware and working on this'.

Deleted the off-topic argument. Topic locked until people cool off.