Koekepan wrote:I'm going to say that Akai Professional screwed up a bit here.
OK, the content pack is about 1.1GB, so wrapping it all in a single bump to send out is not a problem for someone living where they can get fibre to their house, but for someone dealing with an old DSL line, or a cable contract with a cap, or tethered phone data or anything like that, it's not smart. They'd have done better to break it down by instrument or other selection so that it might have been more manageable, and offer an all-in-one combined pack as an alternative.
I won't say that they should check their first-world privilege and all that jazz, but it wasn't their most customer-friendly move. If you then add connections dropping and having to restart, it just gets uglier. If they'd split it into three (Solina/Odyssey/Mellotron) then each might have been around double the size of the software update, and that much friendlier.
Please understand, I'm not knocking the content. There's good stuff in there. It's just a customer service stumble.
Personally, I don't really feel the size of the content is an issue at all. To be fair, if someone is in a position to drop $1000 USD on a completely unnecessary toy to make music on, Akai assumes they can access an Internet connection to download the optional content needed for updates. In an age where the average Internet connection in most markets where the Force is sold can easily accommodate large downloads, I have a hard time reconciling the need to cater to slow ISP's. Obviously YMMV, but I feel there are bigger fish to fry than this.