Intermittent volume level during playback

I’m having an intermittent problem with my Akai Force purchased last March. On playback of arrangements, tracks etc the output will occasionally double or triple. If I restart the track or arrangement, the level reverts to what it should be. This is happening both at the output and the headphone jacks and has already ruined one of my live performances. Is this a known problem and how can I get it resolved? It has happened several times when I was at different locations.

I have submitted this to support and am waiting on a response.

[email protected] wrote:I’m having an intermittent problem with my Akai Force purchased last March. On playback of arrangements, tracks etc the output will occasionally double or triple. If I restart the track or arrangement, the level reverts to what it should be. This is happening both at the output and the headphone jacks and has already ruined one of my live performances. Is this a known problem and how can I get it resolved? It has happened several times when I was at different locations.

I have submitted this to support and am waiting on a response.

im sure you've probably already ruled this out , but just in case.... Have you made sure that you didnt unintentionally record volume change automation? If you change the volume level for a track while recording, it will record the change in volume and when that scene or track is playing it will trigger the volume change.

Yep. Checked for that but ruled out as if I restart the play, it doesn't happen again.

[email protected] wrote:Yep. Checked for that but ruled out as if I restart the play, it doesn't happen again.

Do you happen to have automation that you recorded by accident? Check the automation tracks view or the list editor to see if there's something there.