Support and discussion for all of Akai’s modern standalone MPCs including the MPC X / X SE, MPC Live 1, 2 & 3, MPC One / One+, MPC Key 37/61.
By Eve Fri Nov 08, 2019 3:28 pm
After I updated my Live to v.2.6
every time I try to flatten a pad in program edit mode, the sample just disappears, I’ve made a video here so you can see what happens


And the same thing happens when I try to bounce tracks, I’ve also made a video so you can see what happens


So as you can see, this is very annoying,
I’ve been searching for an answer but I can’t seem to find anyone with the same problem.

Help!!!! :WTF:
By 40Beatz Fri Nov 08, 2019 7:05 pm
I just tried to duplicate your problem...And my new Bounced or Flattened pad appears in the Sample Pool.
I suggest tryin to rename the Flattened sample other than the Generic one. See if that remedies the problem
By 8lorenzo8 Thu Jan 07, 2021 10:13 pm
did anyone ever find a fix for this? having the same issue. ive tried resetting, different firmwares, nothings resolving the issue. Akai's customer support have been really unhelpful also, not understanding the issue and taking ages to respond. really annoying.
By 8lorenzo8 Fri Jan 08, 2021 9:01 am
Hello. Im having this problem currently, did any one ever hear of a fix for this?

The issue has persisted over numerous firmware versions including 2.9. Factory reset also hasn't helped. Nor has changing the name of the sample before saving.

Any customer support from has also been pretty useless so far.

Halp!
By HUBA Mon Mar 01, 2021 12:34 am
Having the same issue. Really annoying.
8lorenzo8 wrote:The issue has persisted over numerous firmware versions including 2.9

Pardon? Is this true? What's going on here? You'd think it was discussed widely if that was the case. This was the only thread on this bug that I could find. Can anyone confirm that it's working for them and what version they're on?
8lorenzo8 wrote:Any customer support from has also been pretty useless so far.

Wow. That doesn't sound promising at all.
User avatar
By Lampdog Tue Mar 02, 2021 3:32 am
I'm on MPC X 2.9.1, I just followed the first vid and I had zero problems.
Flattened 4 samples into 1 pad with short samples and 4 longs samples afterwards again and it's fine.
Both instances flattened into 1 pad with all 4 samples like it was supposed to.

Gonna try the second vid now.

By HUBA Tue Mar 02, 2021 9:22 am
Lampdog wrote:I'm on MPC X 2.9.1, I just followed the first vid and I had zero problems.
Flattened 4 samples into 1 pad with short samples and 4 longs samples afterwards again and it's fine.
Both instances flattened into 1 pad with all 4 samples like it was supposed to.

Gonna try the second vid now.



Thanks Lampdog, highly appreciated. Any major bugs with 2.9.1 I should be aware of?
By HUBA Tue Mar 02, 2021 12:57 pm
Well I updated to 2.9.1 and it still doesn't work. It appears I also already found a major bug, cause, unless there's something I'm unaware of, it now seems it's not any longer an option to turn off automation? WTF?
By 40Beatz Tue Mar 02, 2021 1:48 pm
I think it depends on the Name of the "Flattened" Sample. Try renaming it without symbols.

Essentially...if the Automation is Lit Green...Its Not Automating. It'll Automate when it Enabled(RED).

So there's no need for Disabling
By HUBA Tue Mar 02, 2021 2:23 pm
40Beatz wrote:I think it depends on the Name of the "Flattened" Sample. Try renaming it without symbols

I've tried renaming it in every which way without luck. If I only could remember what version the Flatten Pad feature worked with. :WTF: But who knows, maybe if Akai support will eventually respond to my request sometime there might be a way to fix it.

So the automation wont somehow toggle on unless I push the icon on the screen to make it red?
By 40Beatz Tue Mar 02, 2021 3:28 pm
We gave you a few suggestions over on GS. Basically you gotta post a video of the Exact Problem. Bcz right now, you're the only one with the Bug. Is it happening even in a New Project? Different Samples? Memory Maxed Out?

And the MPC will not Record Automation Unless its Toggled Red. So you're Good on that
By HUBA Tue Mar 02, 2021 4:34 pm
40Beatz wrote:We gave you a few suggestions over on GS. Basically you gotta post a video of the Exact Problem. Bcz right now, you're the only one with the Bug. Is it happening even in a New Project? Different Samples? Memory Maxed Out?

And the MPC will not Record Automation Unless its Toggled Red. So you're Good on that


Yeah memory is maxed out. I'll report back here too if I manage to back up my content so I can clear some disk space.
User avatar
By Lampdog Tue Mar 02, 2021 5:19 pm
HUBA wrote:Well I updated to 2.9.1 and it still doesn't work. It appears I also already found a major bug, cause, unless there's something I'm unaware of, it now seems it's not any longer an option to turn off automation? WTF?


WUUUUTTT?!? For real?

I didn't get a chance last night to try the second vid.

When I get back home I will go through the first vid a few more times and see if I can recreate the problem. I started a new project each time, 4 times with several diff samples on all layers, always got the expected results, 4 samples would flatten to 1 pad/1 sample. Video has slices set to ALL, I tried ALL and again with PAD. I don't know what else was different.

I didn't notice the automation thing. I'll make sure to look for that tonight also.