By tyto
Tue Jan 17, 2023 12:29 pm
Hi everyone,
i've been a reader here for quite some time, this is my first post.
I've had this problem, as the title says, i was having pads from the last row (so pad 13, 14, 15, 16) all triggering at the same time.
Different velocities: the pressed pad would have a higher velocity but still you could hear (and see) the other 3 playing in the background.
this would happen in any type of program (drum, plugin, key, clip and midi). even on track or pad mute. basically any instance involving pads.
it started happenign when i was working (still am) with a very big project for some concerts where the mpc is basically the brain of the whole thing (when it started happening i think i was on 11.4).
also i had 3 external synths and a controller midi-connected to the mpc via usb (i got the same powered hub akai uses in its videos).
I, of course, tested the unit with an empty project without any device connected and still got this tedious issue.
i also searched here, reddit, yt, to see if anyone had my same problem, with no luck.
so i went to the akaipro site and got support via chat (quite handy!).
with the akai tech we tried most possible firmware versions and everything he could think of as far as software trobleshooting goes. so he adviced to have the unit looked at by an engineer (as i luckily still was under the 2 years warranty) - so i sent my mpc back to the seller, Thomann, to have it repaired under warranty.
after 3 weeks i got it back fixed and i asked the guys at thomann what was found faulty and if there was anything i could do to to avoid such things moving forward.
they said they did nothing (!) other than upgrading to 11.7...
i'm really happy it was an easy fix but it still left me scratching my head a little bit...
has anyone had a similar problem?
thanks for reading!
i've been a reader here for quite some time, this is my first post.
I've had this problem, as the title says, i was having pads from the last row (so pad 13, 14, 15, 16) all triggering at the same time.
Different velocities: the pressed pad would have a higher velocity but still you could hear (and see) the other 3 playing in the background.
this would happen in any type of program (drum, plugin, key, clip and midi). even on track or pad mute. basically any instance involving pads.
it started happenign when i was working (still am) with a very big project for some concerts where the mpc is basically the brain of the whole thing (when it started happening i think i was on 11.4).
also i had 3 external synths and a controller midi-connected to the mpc via usb (i got the same powered hub akai uses in its videos).
I, of course, tested the unit with an empty project without any device connected and still got this tedious issue.
i also searched here, reddit, yt, to see if anyone had my same problem, with no luck.
so i went to the akaipro site and got support via chat (quite handy!).
with the akai tech we tried most possible firmware versions and everything he could think of as far as software trobleshooting goes. so he adviced to have the unit looked at by an engineer (as i luckily still was under the 2 years warranty) - so i sent my mpc back to the seller, Thomann, to have it repaired under warranty.
after 3 weeks i got it back fixed and i asked the guys at thomann what was found faulty and if there was anything i could do to to avoid such things moving forward.
they said they did nothing (!) other than upgrading to 11.7...
i'm really happy it was an easy fix but it still left me scratching my head a little bit...
has anyone had a similar problem?
thanks for reading!