MPC5000 - new from the box, and a lot of hard crashes???

Hi all,

i'm new to this forum and to akai professional, so a little introduce;
male, 25yo, netherlands

anyways,
This can't be true? right...
I was familiar with the bugs in OS V1.x very unstable and a mass load of major bugs. I couldnt find any problems like me with a mpc5000 and OS V2.0 so far? just a very few like 2 or 3 people that had some crashes... So i bought a few weeks ago a new MPC5000 right from the store, new in box* with v2.0.

I noticed the first week some strange reboots, which i cant explain.
But the more i progressed with some auditioning, the more unstable my mpc5000 got.

I have checked the following so far,
hdd specs : 7200 rpm, 80 gb (not a 5400 rpm, like some say it causes some crashes)
firmware : original from the factory v1.02 (sticker on mainpanel) (so not that new eh?*)
power supply line AC : stable
ambient room temp. : 23.5 celcius

and many configurations within my setup, even standalone, without any samples loaded.
reloaded the firmware again to v2.0, reinitialized with the erase key. same diagnose steps i have with such devices, still crashes without any reason or handling.
Formatted the hdd completely with command prompt(windows), tested it, still the same (maybe confusing map names, filenames etc.)
formatted the hdd again like above, and via the format option in the mpc5000. still crashes.
and many many other things.

Also after a re-int (erase key) looks like its running stable for <1 hour, after that it's coming back more frequently.
but the bootloader itself is running stable (v1.02) no single crash within 4 hours. and listening for any code via midi
last step i'm going to try is to downgrade it to v1.02 and do the same thing again. and some more testing.

in the meantime .....
any suggestions, idea's, experiences?
all is welcome, just to debug the whole process i can't get a grip on.

Thanks all, and (I) hope i'm one of the few ones that has a bad mpc????
When the mpc5000 would run stable, it's a monster!

Considering how long the 5k has been out when you opened the box and saw it was 1.0.2 you should have returned it.

That basically means that if Akai discovered any problems in production that unit would more than likely be on the wrong side of it.

Dealers always have slow inventory or dead inventory so when you purchase something that appears to have come freom the earlier production runs it will mean any cut ins or retrofits the manufacturer has done will not be present on that unit.

The unit is new so going through all the formatting and reformatting makes no sense, should have went straight for a replacement.
That's why you buy new items, the ease of return.

so, it could be a bad batch?Is the new MPC5000 shipped with V2.0 out of the factory?

Because, when i opened the box, and powered up, the software said 2.0.
but the original was v1.02 cus there's some kind of annotation around the chip inside the mpc5000!

I'll go return it then i think, any more opinions?
thanks for replying

iv bought it used and it just crashed 1 time in 7 month

ok thanks for the information. Going to look a bit further. Hope i'll find something... I also got a quick reply from customer support already, so i think it will be figured out someway.

greets,