Shit I just saw smoke coming out of my MPC!!!

You never gonna get 1500$ for a multi repaired item. Just pay the 400$ and buy a MPC2500. At the end this is still cheaper then selling it. Do the math...

golfzerosafari wrote:Ritec, im trying to understand your logic. Because it does not make sense to me. I dont know

what really happened but from what I gather your 5000 got burned in a power failure of some

sort. You than replaced the screen. After you replaced the screen YOURSELF it started to

smoke? Isnt that the reason why companies void there warranties when somebody other than

an authorized tech goes into there product?

Youre pissed at Akai? Want them to lose sales? So you want to sell your 5000 and buy another

Akai product?

why dont you go back to page 1 and read it.... his screen started smoking so he sent it back to akai. they fixed the part and sent him back his unit and the problem happened again cause they didn't actually fix it.

then he thought to himself... **** akai, they probably wont fix the problem they will just keep the mpc for yet another 3 months.

it aint hard... I dont get how you can be confused

I just want to intervene here for a minute as a moderator AND as an AKAI customer who's been treated unfairly as well...

I've had problems with AKAI 5 years ago with my 1000. I won't go into it since I'm trying to keep this post short. But it involved the CF reader and my problem with the pads, which I managed to have Akai correct (BIG THANKS TO NICK AT VST, who played a big part through interaction with Akai. If it weren't for Nick, we wouldn't have a pad fix, truth be known).
My old posts from 2005 have all the details, if anyone needs to know.

5 years later I'm not surprised with how their customer support lacks professionalism.
With that said, If you want REAL customer support (with extended warranty) your BEST BET is to buy your MPC's from VST.
THIS IS NOT AN AD... all my friends and fellow mods know this, and so does Tutor!

The point is to help anyone reading this post what's the safest way of buying an MPC and NEVER having to deal with any bullshit.
To me, this is more useful than to sit here and continue to bash Akai. That aint gonna help anyone.

NOW as far as disputing the original poster's claims, it's natural for that to happen. But as long as you all stay reasonable with each other, then I'm cool with that. Some of the things I've read in this topic are a bit over the top. I don't care to call out names, as I'm not really concerned about who wrote what. I'm not here to tell anyone they have no right to express their opinions. However being around these forums as long as I have, I get to know ALOT of people. While I dont know the O.P. personally, I've read enough of his posts since he's been around to know that he's being truthful.

Carry on.

mr_debauch wrote:

golfzerosafari wrote:Ritec, im trying to understand your logic. Because it does not make sense to me. I dont know

what really happened but from what I gather your 5000 got burned in a power failure of some

sort. You than replaced the screen. After you replaced the screen YOURSELF it started to

smoke? Isnt that the reason why companies void there warranties when somebody other than

an authorized tech goes into there product?

Youre pissed at Akai? Want them to lose sales? So you want to sell your 5000 and buy another

Akai product?

why dont you go back to page 1 and read it.... his screen started smoking so he sent it back to akai. they fixed the part and sent him back his unit and the problem happened again cause they didn't actually fix it.

then he thought to himself... **** akai, they probably wont fix the problem they will just keep the mpc for yet another 3 months.

it aint hard... I dont get how you can be confused

Nah I think you should.. After it smoked he never sent it to akai. Good one, Champ.

As far as support goes. My only time was when I had the 2500 and it crashed and did not want to reboot. Akai fixed it no problem.

NO PROBLEM'S ON MY 5000.

golfzerosafari wrote:

mr_debauch wrote:

golfzerosafari wrote:Ritec, im trying to understand your logic. Because it does not make sense to me. I dont know

what really happened but from what I gather your 5000 got burned in a power failure of some

sort. You than replaced the screen. After you replaced the screen YOURSELF it started to

smoke? Isnt that the reason why companies void there warranties when somebody other than

an authorized tech goes into there product?

Youre pissed at Akai? Want them to lose sales? So you want to sell your 5000 and buy another

Akai product?

why dont you go back to page 1 and read it.... his screen started smoking so he sent it back to akai. they fixed the part and sent him back his unit and the problem happened again cause they didn't actually fix it.

then he thought to himself... **** akai, they probably wont fix the problem they will just keep the mpc for yet another 3 months.

it aint hard... I dont get how you can be confused

Nah I think you should.. After it smoked he never sent it to akai. Good one, Champ.

well he sent it and had it fixed... where could he have sent it to? either akai or one of the service centers... read the first post. He got it back and there is still a problem. Either way, the dude said he didn't want to wait several more months...

golfzerosafari wrote:As far as support goes. My only time was when I had the 2500 and it crashed and did not want to reboot. Akai fixed it no problem.

NO PROBLEM'S ON MY 5000.

No doubt. I should've clarified that not everyone has a problem with Akai's customer support.
I can't be truly anti-Akai if I'm still using their products. Everything has it's ups and downs.
The underlying thought is also for those who have problems with Akai and still use their products. I've had to make the best of my situation and ultimately be happy that my machine is solid. If I ever need it repaired, it aint no sweat. I'm an electronics tech and I did a hell of a job maintaning it. As long as I can get parts as needed, I'm straight. That's going slightly off topic, but for anyone out of warranty, this sub-forum could use a few good topics about how to change parts on the 5000 and so on. Thats just a little constructive insight I've gained from this topic, along with the existing content on these forums (see the MPC60/3000 and MPC2000/2000xl forums, and you'll see how people maintain these aging classics and help the community).

well he sent it and had it fixed... where could he have sent it to? either akai or one of the service centers... read the first post. He got it back and there is still a problem. Either way, the dude said he didn't want to wait several more months...

I don't blame him at all for not wanting to wait. I roared my way out of that predicament when I was on the horn with Akai. It got me a shitty looking B-Stock replacement. **** that! So I refurbed it myself with new parts since I couldnt get anywhere else with them or the Rhode Island BBB.

The waiting game is bullshit. If I had to bring my guitar into the shop knowing I had a gig at a certain date, I'd expect my guitar to be ready for the show like any other musician. What makes us electronic musicians and live performers any different?
THAT's no way to treat a musician.

whatever happened happened and it's done and in the past. All I know is that a product that is $2,500 should not smoke on me twice, and after showing the company a video of the machine smoking I should have gotten a replacement. Maybe if I had pushed more and more they would have replaced it but unfortunately I did not have time to do that, I work a bunch and Akai's hold time for tech support were more than 25 minutes.

Whatever, as I said before, maybe I screwed up and failed at pushing a company but to be honest should not be a pushing game. Regardless, this machine is messed up and it's just not production ready, yes it's usable but it's not a product that will last a decade... the OS is buggy as hell if you really push it you'll see I had some MAJOR issues when arranging my Live PAs it was a terrible terrible experience. Just Blaze was right, and at first I did not think he was, but now I do. This machine was definitely not made by the akai we knew.


By the way, thanks to the reasonable people who are reading this thread, those who actually get it.

I know where you're coming from and agree with you all the way. Been there, done that (and killed alot of cellphone minutes too).
Best off to live and learn. It's done and in the past, as you've said.

yep!

btw it's that a x0xb0x in your avatar, did you build it yourself?

I'm thinking of building one myself now that it's available : ) love the 303

yeah thats #440, I bought the kit in Dec.'06 and built it between February and March of '07 after I got all prepared for it.
I put myself on the list again about a year a so ago. But since I first got mine, the x0xb0x became a household name all over the world. So the demand is extremely high.
I may self-source a second unit, since two 303s are much better than one. Hopefully I can still procure all the rare components that some people sold in packs. The rest of the components are readily available for the most part.

well you might be happy to know that the x0x0b0x project has been renewed and the kits are always available at: http://www.willzyx.com/collections/x0xb0x

now you can do 303 chords ; ) ! woohooo

Sweet!!! Thanks for that link. I'm definitely buying the black kit when I come up with the money.

stick a nicorette patch on it