Record mode issue

I am currently running jjos-XL on my 2500 and when i record a sample into record mode the volume is always much lower when i press play to audition it after recording it than the original sound. I have noticed that this doesn't happen when running Akai OS. Same goes for when im resampling the main outs. I find this very annoying as i reported the issue on the jjos website only to receive a message saying "In JJ OS, since a problem arises, it has been set as the lower level.
It cannot change".

Surely there must be a way of fixing this or getting around this problem. Is anyone experiencing the same as me?

since you double posted this i hav to answer twice. Is your output set to less than 0dB?
if it is then your output is gonna be quiet.

My output is set to 0db in global tab. But if i record a sound in record mode it still sounds quieter when i press the play tab to listen to what has been recorded. I dont even know why this happens in jjos-xl. If i do it in akai os everything in record mode is perfect, i can record a sample in it and the sample will remain the same level when playing back what i have recorded or resampled in.