MPC Software installation problem

Hi,

i just got the mpc renaissance and when i try to install the software and its content, an error keeps coming up saying "installation failed, contact manufacturer for support".

the hardware driver installs perfect but not the software and its content.

i've tried calling akai but they dont respond, there website is also down.

does anyone know what to do?

Please HELP!!

What computer OS are you running?

Are you trying to install the software from the supplied installation discs, or from the downloaded MPC Software 1.5 update?

If not trying from a downloaded update, maybe give that a try.

thanks for the reply that worked,

i know have the mpc software, but no content.

but now i have another problem which is the plugins dont appear when trying to select a plugin, it says there none there.

i installed them ok from their disc but they wont show in the mpc, i tried to scan for them in the plugin preferences and they come up but they dont show in the mpc plugin section?

any ideas?

thanks

MPC Software version 1.4 and 1.5 default to running in 64 bit mode.

The supplied plugins on the discs are 32 bit versions, and will not work in MPC Software 64 bit mode.

Upgrade the plugins by running the 1.5 installer, then choosing the option to update the plugins, after initially installing them from the discs, and they should run in MPC Software 64 bit mode.

Or you can run MPC Software in 32 bit mode, if you have other 32 bit only plugins that you want to use.

OMG IT WORKED!!!

thank you so much, you are a star.

the only thing left is the mpc content which is the drum library but i dont really need that cuz ill just get my own sounds.

thank you so much..

No problem, many here have been through the same problems already, so it is pretty standard stuff.

What is the content problem you are having?


Akai really dropped the ball on this stuff, leaving users to try and sort out the 32/64 bit issues themselves, the 1.5 firmware/brick debacle, no mention on website about Mavericks support, etc.

oh i have sorted that out.

thank you very much again.