SimonInAustralia wrote:Did you follow the instructions on the Akai website?...
http://www.akaipro.com/kb/article/1516
If so, some people seem to have to attempt it a number of times, or try different USB ports, remove all other USB devices, try different computers, etc.
As another studio I agree with Simon....
I had no issues but I took the directions verbatim, and did as above and in the directions and removed ALL other usb connected devices, even my mouse, leaving only the studio connected when I launched the firmware install
Went thru without a hitch. connected mouse, keyboard, usb mixer, external drive back up and got back to it...