Bug reports & end-user support for Akai's MPC Software 'controllers' including the new MPC Studio 2, the MPC Touch, MPC Renaissance & original MPC Studio and MPC StudioB lack.
By Relickushking Tue Nov 08, 2016 3:39 am
You say its my fault yet their the ones intentional y misleading people saying 2.0 coming this year then nothing for 11 mos and dropping the price, and btw they have not said its a paid upgrade for touch or studio black and still havnt, so its you whos misinformed. Saying a product is going to release this year in jan then not saying one word until basically the next year is bs. Stop being such an apologist for this scum company and shit product. This mpc is a pos that doesnt even allow me to control the entire software as it was advertised, the audio interface doesnt function false advertising. It doesnt even allow me to use two monitors while its on, and in a video dan implies itll be around six mos tops, are u seriously saying these arseholes havnt handled this entire thing in the worst way imaginable? And btw its been 11 mos and they cant even have let us know what upgrade price will be for touch, instead they drop the price so if we decide to sell it if they decide to charge me for upgrade then im out 200 bucks, and btw im never said anything more than basically im fed up and im never going to buy another product from this clearly scumbag at every turn company, its not like i said they owe me a refund, its just my 002 cents :fku: :fku: :fku: :fku: u akai :Sigh:
And ive had to reserialize several different mpcs, as just like almost everyone who bought mpc studio you cant just authorize your brand new device you have to wait several days of back and forth runaround to get them to send u reserialize auth. Just to use YOUR DEVICE. And these chumps have the audacity to try to play it off as if its a case by case basis. Ive read hundreds of support requests w same exact problem, its clearly that they sold all these devices then to be sure of added drm protection they make everyone call it in to authorize, all while they play stupid, knowing these devices are sealed from factory. Thats not even counting abominations like rhythm wolf or from inmusic inc also trigger finger pro, mpk mini etc. Etc.
By dustymaestro Tue Nov 08, 2016 6:45 am
Relickushking wrote:You say its my fault yet their the ones intentional y misleading people saying 2.0 coming this year then nothing for 11 mos and dropping the price, and btw they have not said its a paid upgrade for touch or studio black and still havnt, so its you whos misinformed. Saying a product is going to release this year in jan then not saying one word until basically the next year is bs. Stop being such an apologist for this scum company and **** product. This mpc is a pos that doesnt even allow me to control the entire software as it was advertised, the audio interface doesnt function false advertising. It doesnt even allow me to use two monitors while its on, and in a video dan implies itll be around six mos tops, are u seriously saying these arseholes havnt handled this entire thing in the worst way imaginable? And btw its been 11 mos and they cant even have let us know what upgrade price will be for touch, instead they drop the price so if we decide to sell it if they decide to charge me for upgrade then im out 200 bucks, and btw im never said anything more than basically im fed up and im never going to buy another product from this clearly scumbag at every turn company, its not like i said they owe me a refund, its just my 002 cents :fku: :fku: :fku: :fku: u akai :Sigh:
And ive had to reserialize several different mpcs, as just like almost everyone who bought mpc studio you cant just authorize your brand new device you have to wait several days of back and forth runaround to get them to send u reserialize auth. Just to use YOUR DEVICE. And these chumps have the audacity to try to play it off as if its a case by case basis. Ive read hundreds of support requests w same exact problem, its clearly that they sold all these devices then to be sure of added drm protection they make everyone call it in to authorize, all while they play stupid, knowing these devices are sealed from factory. Thats not even counting abominations like rhythm wolf or from inmusic inc also trigger finger pro, mpk mini etc. Etc.


This might clear a few things for you. He mentions it is a paid upgrade.

https://www.youtube.com/watch?v=SwtiZXQHnn4

I think the first week I had it, I didn't even look at the computer screen. It doesn't control everything though.

I've used the audio interface to sample and monitor, with no problems.

It took me a few minutes to register the Touch when I first got it. I had to call to get an authorization for another computer, it was instantaneous on the phone.

Your mad because of the price drop?
Manufacturers do that all the time. I seen the RME interface just dropped.

You sound like you had a rough time, it might be better for you to just move on.
Last edited by dustymaestro on Tue Nov 08, 2016 7:14 am, edited 2 times in total.
By vwkountz Tue Nov 08, 2016 7:00 am
I'm waiting on 2.0, as well, but when i had the choice between the Touch and the Push 2. I choose something different by going with the Push 2. I get the benfits of Ableton audio tracks and sidechaining. The last couple of Mpc updates helped with the transition (drag & drop midi and audio into another DAW). I'm glad I did not put all my eggs in the Akai basket because I would be upset too! :popcorn: :smoker:
By dustymaestro Tue Nov 08, 2016 7:09 am
vwkountz wrote:I'm waiting on 2.0, as well, but when i had the choice between the Touch and the Push 2. I choose something different by going with the Push 2. I get the benfits of Ableton audio tracks and sidechaining. The last couple of Mpc updates helped with the transition (drag & drop midi and audio into another DAW). I'm glad I did not put all my eggs in the Akai basket because I would be upset too! :popcorn: :smoker:


If you thought the MPC software was supposed to replace DAW's that's your ignorance and inexperience showing.

I've been using Ableton since version 3, I had Push one and the APC 40 didn't like them so I sold it.

I like the contrast of using Live with an MPC.
By tonemelle Tue Nov 08, 2016 10:54 am
And to think, after all this time, we STILL have to pay for this upgrade?!? Talk about customer service & appreciation.. I've never seen this kind of support (or lack of) for a product by a company that is held to such great regard in music and production. 4 years later and no audio tracks for an MPC DAW.
User avatar
By Living Bate Tue Nov 08, 2016 11:01 am
tonemelle wrote: 4 years later and no audio tracks for an MPC DAW.


the MPC software isn't a DAW
By jpeg Tue Nov 08, 2016 11:28 am
Relickushking wrote:You say its my fault yet their the ones intentional y misleading people saying 2.0 coming this year then nothing for 11 mos and dropping the price, and btw they have not said its a paid upgrade for touch or studio black and still havnt, so its you whos misinformed.


In this 9 month old video at 24:00 minute mark he clearly says it will be a paid upgrade; so the fact u dont know this show in general u dont know wtf ur talking about or wtf ur doing.

This alone invalidates pretty much all of what u've said, cos if u can be wrong on such a simple obvious aspect that means u cant do research on anything; hence the baffled confused situation that ur in.

https://www.youtube.com/watch?v=SwtiZXQHnn4
By Relickushking Tue Nov 08, 2016 3:30 pm
jpeg wrote:
Relickushking wrote:You say its my fault yet their the ones intentional y misleading people saying 2.0 coming this year then nothing for 11 mos and dropping the price, and btw they have not said its a paid upgrade for touch or studio black and still havnt, so its you whos misinformed.


In this 9 month old video at 24:00 minute mark he clearly says it will be a paid upgrade; so the fact u dont know this show in general u dont know wtf ur talking about or wtf ur doing.

This alone invalidates pretty much all of what u've said, cos if u can be wrong on such a simple obvious aspect that means u cant do research on anything; hence the baffled confused situation that ur in.

https://www.youtube.com/watch?v=SwtiZXQHnn4

:WTF: :WTF: :WTF:
Bro you dont know me and CLEARLY dont know that I clearly know more about 2.0 or touch which i own along with many other akai products. Your trying to use a video as proof where he clearly says he doesnt know whether touch buyers will get it free, he says he doesnt know. You then try to say if i cant watch that video then i am someone who doesn't research, i have watched all those videos several times, and you still dont address the other false ads like saying it allows unprecedented control of mpc software yet I cant even control the mpc software in entirety from hw, im not talking about vst gui im talking about basic mpc functions that are common sense. Then some of you say i think its a daw, lets make one thing clear i probably know a lot more about it than you do. Considering you keep defending this pos company yet you dont address all the issues i mention like: non functioning audio interface w extreme latency even when i plug in midi, or that they are conducting themselves in a way neither native instruments(their main comp) or any other reputable company's would act as they know whatever sales theyd gain by empty promises would be countered by pissing people off like me and countless others ive talked to. So far im all hearing is apologists who will clearly always blame the customer like me while claiming akai did nothing wrong. Cant you see that these arseholes knew exactly what they were doing by releasing a pos product half done then to get it to sell they imply a update is right around corner? What kind of joke pos $800 touchscreen groovebox doesnt allow you to control the software completely(not like a daw), or allow you to control vsts like the advance kb did from day one?
So until you can defend those things without being biased. My stance remains. :fku: :fku: :fku: :fku: :fku: akai!
And also basically All mpc studios require reserialize ation that needs to be done over phone btw.
By sbtst6 Tue Nov 08, 2016 3:41 pm
I can under stand frustration with these companies and there products… I think the ableton model is probably the best of the bunch. I have never seen any of these other companies doing what they are doing as far as the customers are concerned. The updates are pretty regular as they are on top of making the best product for the consumer. When Push came into play it bridged the gap of a lot of tools we use in the studio, home and/or on the road.

I can’t complain, as I am also part of the Ableton beta program. Every 2-4 weeks i get a beta update of them working on improvements. Hell, as soon as the official Live 9.7 was released, within 2 weeks of that release, they sent out beta 9.7.1. All i can say is damn!! I was far from expecting quick updates, cause we are all used to a minor quick fix upon release, cause something was buggy, or waiting for months, years, or never!

When ableton did the push trade up plan for existing owners, that was nice. I felt that ableton didn’t leave me hanging and they gained my trust and support. Love the fact that i can see progress and be hands on with it.

Now i have owned plenty of mpcs over that last 20+ years, currently the touch. Which i might possibly sell and replace with a black studio. But, with the touch i feel there is still a lot of work that needs to be done for it to be solid work horse. I feel the touch screen is slick, but slow, cause of a lot of menu diving..Hopefully major workflow improvements will be in 2.0 (we shall see). Had the ren a while back, and felt the workflow was actually better, because it was more hands on with the dedicated buttons and knobs. Hell, might even replace with a used ren.

On a side note, I like using the Impc app for some oddball reason. Its a lot more fun than the actual hardware/software.

But as far as NI/Akai, every time you turn around, they are adding more products to cover up what they should be addressing.

Yes, ableton has pretty much one core product to address, but they are addressing it well and I’m feel I’m not in the dark as a customer.
User avatar
By MPC-Tutor Tue Nov 08, 2016 3:47 pm
Relickushking wrote: Cant you see that these arseholes knew exactly what they were doing by releasing a pos product half done then to get it to sell they imply a update is right around corner?


To clear this up, they didn't imply it was right round the corner. To quote:

Saint Joe: "Can you give a rough release date on MPC 2.0?"

Dan: "Yeah, I can. 2016."

https://www.youtube.com/watch?v=SwtiZXQHnn4?t=23m45s

I think most people around here have assumed Q3 or later this year. I've been suggesting 2017 for a while now. I also assume that most of us will have to pay - as someone mentioned earlier, the current price drop might well be used to offset imminent 2.0 upgrade costs. I don't mind paying if it's a quality upgrade, but I do feel that promised 'coming soon' features like Q Link Edit Mode should be offered in a separate free 1.9.x release.

I also feel Akai should promise to provide bug fixes and compatibility updates for 1.9.x for a fixed minimum period (to ensure 1.9.x remains compatible with future Mac and Windows versions for as long as possible).
By jpeg Tue Nov 08, 2016 4:01 pm
Relickushking wrote:Bro you dont know me and CLEARLY dont know that I clearly know more about 2.0 or touch which i own along with many other akai products. Your trying to use a video as proof where he clearly says he doesnt know whether touch buyers will get it free, he says he doesnt know.


I dont need to know you to know u sound pretty clueless; it dont matter how many product u buy, more fool you for investing heavily in a line of products and company that you consider poor.

We all know Akai aint the best company; but ur emotionalism is clouding ur judgement, because in Jan he said the product is coming in 2016.

Most logical people know that the release window for MPC hardware and major software amendments tends to be Q4, so for u to think otherwise further demonstrates ur lack of knowledge.

Any time in 2016 when 2.0 drops is still in accordance with what was said in the the video; it was your choice to buy the Touch before v2.0 was released.

You should have found out if the on-screen vst control was available before buying; also people are using the touch perfectly fine without that feature, so that is not a make or break function which the success of the unit is judged.

Dan clearly said in the video that the update will be a paid update; when asked those were the first words out of his mouth. All the other stuff regarding discounts for recent Touch buyers was uncertain.

But in ur mind u flipped it around to fit ur narrative; when really u should be mad at urself more than Akai, because you have poor comprehension of information presented to you.
By Relickushking Tue Nov 08, 2016 5:25 pm
jpeg wrote:
Relickushking wrote:Bro you dont know me and CLEARLY dont know that I clearly know more about 2.0 or touch which i own along with many other akai products. Your trying to use a video as proof where he clearly says he doesnt know whether touch buyers will get it free, he says he doesnt know.


I dont need to know you to know u sound pretty clueless; it dont matter how many product u buy, more fool you for investing heavily in a line of products and company that you consider poor.

We all know Akai aint the best company; but ur emotionalism is clouding ur judgement, because in Jan he said the product is coming in 2016.

Most logical people know that the release window for MPC hardware and major software amendments tends to be Q4, so for u to think otherwise further demonstrates ur lack of knowledge.

Any time in 2016 when 2.0 drops is still in accordance with what was said in the the video; it was your choice to buy the Touch before v2.0 was released.

You should have found out if the on-screen vst control was available before buying; also people are using the touch perfectly fine without that feature, so that is not a make or break function which the success of the unit is judged.

Dan clearly said in the video that the update will be a paid update; when asked those were the first words out of his mouth. All the other stuff regarding discounts for recent Touch buyers was uncertain.

But in ur mind u flipped it around to fit ur narrative; when really u should be mad at urself more than Akai, because you have poor comprehension of information presented to you.


You are the one defending these bs practices. And I know very very much. You were trying to claim he said something by using a video which says exact opposite. And nobodies getting emotional but some people are getting butthurt. So stfu w you bs, u dont know me, and your the one with a.d.d that trys to claim im uninformed all the while u dont have a clue that they never said" it was a paid upgrade" but rather "were not sure, well see if we can do something for touch owners." The bottom line is this ;the mpc touch is a half done product which is broken right out the box, akai is a clown company that treats customers like sh, they dont even have the decency to tell us how much the upgrade will cost before dropping the price, they knew theres plenty of touch buyers who bought it assuming 2.0 was "coming soon" .
And in the video he says talk to me in" 4 or 5 mos" then him and akai in entirety went missing for 11 mos.
:fku: :twisted: :fku:
And im mainly mad that they dont have the common sense to keep us informed instead of :vomit: :vomit: all over early adopters.
Last edited by Relickushking on Tue Nov 08, 2016 5:36 pm, edited 1 time in total.
By jpeg Tue Nov 08, 2016 5:34 pm
Relickushking wrote:
You are the one defending these bs practices. And I know very very much. You were trying to claim he said something by using a video which says exact opposite. And nobodies getting emotional but some people are getting butthurt. :fku:


this is cognitive -dissonance at its finest; you are literally denying that he said the update would be paid. smh

I know Akai aint no angels, but none of them are pobably for this type of product Akai may be the worst out of ableton and NI but if u love them so much u should sell ur Akia gear.

Akai were miles behind but they made an effort to listen and catch up so I will give em a pass for the minor ish u talking.

I have had no crashes with the software so I got no reason to be mad.

but prolly u configured ur PC in a messed up way; hence u are having issues that no one else is having.

and going buy ur responses thus far in the thread; I fully expect the issues to be on ur end as opposed to any 3rd party.
By Relickushking Tue Nov 08, 2016 5:43 pm
jpeg wrote:
Relickushking wrote:
You are the one defending these bs practices. And I know very very much. You were trying to claim he said something by using a video which says exact opposite. And nobodies getting emotional but some people are getting butthurt. :fku:


this is cognitive -dissonance at its finest; you are literally denying that he said the update would be paid. smh

I know Akai aint no angels, but none of them are pobably for this type of product Akai may be the worst out of ableton and NI but if u love them so much u should sell ur Akia gear.

Akai were miles behind but they made an effort to listen and catch up so I will give em a pass for the minor ish u talking.

I have had no crashes with the software so I got no reason to be mad.

but prolly u configured ur PC in a messed up way; hence u are having issues that no one else is having.

and going buy ur responses thus far in the thread; I fully expect the issues to be on ur end as opposed to any 3rd party.


There you go again assuming you know me, or about anything to do with me, whatsoever. You clearly will always find any way to explain the company you gush over, while ill continue to support whatever comp. thats trustworthy and doesnt use underhanded tactics to sell broken garbage.
I am a computer expert, and i own a $20,000 studio, if you want ill prove it with a vid of me in it, but otherwise stfu with your baseless accusations and implications. I been doing this for 15 years while you been here getting hurt about the Truth, prove that im wrong about these things like interface being unfunctional out the box if not :fku: :fku:
And I play actual instruments too, so I probably know more than you, but from your blind following of a company, you sound like an amatuer. :-D :worthy: :worthy: :worthy: :-D
User avatar
By mr_debauch Tue Nov 08, 2016 5:56 pm
tonemelle wrote:I've never seen this kind of support (or lack of) for a product by a company that is held to such great regard in music and production.


They aren't held in any great regard... this is the forum where we come to shit on the akai brand ever since Numark bought it and it became a label under the InMusic umbrella.


You are absolutely right about the things you say the company is doing wrong... the people who come off as defending the company are not saying they are doing no wrong... they just know how to keep their expectations because here on these forums we have been seeing this exact same thing happen for a decade now over and over with almost every product they have released.

One point that is being made is... at least you have the touch. The touch actually works... despite it's flaws. If you bought a 5000 when it came out for 3500 dollars or how ever much it cost then you would have really been screwed.. and software aside you may have had to boost your fire insurance premium on your house in case it caught fire. Or how about the 1000/2500 where the OS was total shit and the product was only viable at all because of a disgruntled former contracted affiliate who never got payed went ahead to continue developement (JJOS)... or how about the 500, where if you are not careful you would break the clips when trying to install the ram upgrade... or the pads that you have to stab in order to get any sound out of it.. still left buggy to this day.. how about all the discontinued alesis products they rebranded as akai and re-released at an inflated price. How about the rythm wolf and that series of garbage.. or the terrible guitar pedals that sound like crap.. the shit MPK 49 with keys that break and pop up (google mpk 49 popped keys) along with the terrible MPK pads.

The list goes on and on... this forum has covered all of the terrible things akai has done. The shit products, the shit customer service... and we always call them out on their terrible marketing that tries to take credit for the legendary MPC models that came out before they had anything to do with the company. You don't see akai bragging about the iconic 5000 workflow or feel.

Give this guy a break, he isn't taking akai with a cinder block of salt yet.. he is still viewing akai in the same horizon as other music companies... it takes time before you just shrug your shoulders and accept that is how things are with akai.