MPC X cannot connect to MacOS in Controller Mode

Hi,

My MPC X is on 3.4.2 which should be able to run in controller mode with software version 2.15.1. I upgraded the MPC in standalone mode but recently thought I wanted to try controller mode with my iMac (running Sequoia 15.3.1). However, I start the MPC Software and put the MPC X in controller mode but it just sits there looking for the computer. I tried starting the software first, then the controller first. Nothing works.

The MPC X is there in the Mac's Audio/MIDI Setup utility so I think the drivers were installed okay (although it didn't ask me to install the drivers during the software setup).

Can anyone give me any pointers on fixing this? Perhaps there's a security setting on the Mac I need to change or something to that effect?

I don't think this is related to 3.4.2, more likely you don't have the correct drivers installed for it to be recognised for controller mode purposes. Without those drivers your MPC will still be recognised as an audio/midi device by your Mac. Go back to the installer select your model as MPC X and install the drivers and reboot etc.

Thanks for the reply.

Yeah, that's what I think it is. However, I've ran the installer several times and not once did it ask me to select a model to install the drivers.

*edit* Actually, the first time I tried it, the MPC Software said that the MPC X drivers were incorrectly installed and to install them again. I re-installed the software and it didn't complain again but it's not connecting.

auricle wrote:Thanks for the reply.

Yeah, that's what I think it is. However, I've ran the installer several times and not once did it ask me to select a model to install the drivers.

*edit* Actually, the first time I tried it, the MPC Software said that the MPC X drivers were incorrectly installed and to install them again. I re-installed the software and it didn't complain again but it's not connecting.

Just checked the latest 2.15.1.1 installer and it asks me for my model. But I'm still on Ventura, I wonder if it's an issue with Sequoia.

You can right click on the installer, 'show package contents' > contents > resources and all the driver installers are there.

Thank you.

I had to unpack the installer with the terminal but there are no drivers in there, just the separate installers for the various plugin formats, iLok, standalone app, etc. There was a Resources folder but no drivers in there, just some scripts.

It does seem that this is a Sequoia issue. Looks like I'll have to contact Akai support tomorrow.

You can't run v3 on the MPC controlling the V2 desktop software. There is no v3 desktop software yet, not until May. If you want to use controller mode you need the MPC itself to be on the last v2 version, controlling the v2 desktop app or plugin.

John Schaefer wrote:You can't run v3 on the MPC controlling the V2 desktop software. There is no v3 desktop software yet, not until May. If you want to use controller mode you need the MPC itself to be on the last v2 version, controlling the v2 desktop app or plugin.

This is from the 3.4.2 release notes:

"Desktop Software

In controller mode MPC remains compatible with the MPC 2.15 desktop software. However, please note that projects created in Standalone Mode on version 3.4 are not backward compatible with the MPC 2.15 desktop software."

Yep there’s no issues running 2.15 controller mode from an mpc with 3.4.x installed. Op here just doesn’t have the mpcx drivers installed on his Mac

MPC-Tutor wrote:Yep there’s no issues running 2.15 controller mode from an mpc with 3.4.x installed. Op here just doesn’t have the mpcx drivers installed on his Mac

Yep, it's being annoyingly stubborn. I'm currently sending a ticket to Akai.

I'll report back here if I get any answers in case anyone else has the same issue.

Hey! Did you ever figure this out? I've watched every video. I never get the option to install the driver and I always get that same error. Must reinstall driver for MPC x. but there is NOT a driver in the desktop software pkg. I tried tech support but no response. I'm at a loss for words. Thanks so much for any assistance you can provide.

mikewlange wrote:Hey! Did you ever figure this out? I've watched every video. I never get the option to install the driver and I always get that same error. Must reinstall driver for MPC x. but there is NOT a driver in the desktop software pkg. I tried tech support but no response. I'm at a loss for words. Thanks so much for any assistance you can provide.

Hi Mike, no I'm in the same situation as you - waiting for support. However, the good news is that it seems to be a common problem as there's two of us now with exactly the same situation. More than likely a fix will be along soon.

What version number is the installer? My one is 2.15.1.1, that extra .1 might be relevant. I downloaded it directly from my inmusic account https://cdn.inmusicbrands.com/akai/P21C ... se-Mac.pkg

MPC-Tutor wrote:What version number is the installer? My one is 2.15.1.1, that extra .1 might be relevant. I downloaded it directly from my inmusic account https://cdn.inmusicbrands.com/akai/P21C ... se-Mac.pkg

Yeah, I downloaded it directly from my account too. The exact file I downloaded was Install-MPC-v2.15-2.15.1.1-release-Mac.pkg

Solved!

Tech support got in touch with me with the answer.

Apparently, we need to install the 'InMusic Software Center' (link below) and log in if required. Go to the My Hardware tab and find your device. Click on it to open a drop-down menu where you can find the available drivers for download and installation.

https://www.thempcstore.com/downloads/

I went to the MPC X of My Hardware and indeed found the download for the MPC X drivers which installed and then worked after a reboot.

You are my hero!

Thanks so much. I'm afraid to read my response from mpc support, I was not too friendly .