route66 studios...

anyone ever **** with these a$$holes... i got 3.10 upgrades from them almost a month ago and i got nothing so far... every time i talk to this dude rich he tells me same bullsh!t.... has anyone successfully recieved stuff from this dude... because to me he seems very shady and full of sh!t. im hoping they come eventually but if this dude is tryin to spark up a successful business he is doing a fukking horrible job... JUSt wondering if anybody worked with this place and just if you are thinking bout fukking with them dont... theyare a waste of time..

butcher wrote:anyone ever **** with these a$$holes... i got 3.10 upgrades from them almost a month ago and i got nothing so far... every time i talk to this dude rich he tells me same bullsh!t.... has anyone successfully recieved stuff from this dude... because to me he seems very shady and full of sh!t. im hoping they come eventually but if this dude is tryin to spark up a successful business he is doing a fukking horrible job... JUSt wondering if anybody worked with this place and just if you are thinking bout fukking with them dont... theyare a waste of time..

"Got" as in ordered and payed for up front ?

Or ...

"Got" as in ordered but not going to pay for until the upgrade comes into his stock ?

Either way.

It might be wise to sort the matter out in private before going off on this forum and attacking the guy.

Could be that there is some legit reason for the delays you're experiencing. ( ones he is too scared or not able to admit )

Ask him to be up front. ( like if he was out of stock, why didn't he tell you this in the first place before taking your money ? ).

If he has simply screwed up and forgot then maybe telling you this would
be a start to putting things on the right track.

If it turns out you can't get the upgrades as ordered and payed for then demand and obtain a refund.

Then use your right as a customer to shop else where ... directly from Roger Linn Design for instance.

Good luck.

Rohan.

i wouldnt bad mouth the guy... but talking on the phone with him he acted like i will never get a refund because of his inexperience by not getting tracking numbers or insurance on the items...he also let me know he def. sent the items out... i already asked for my refund and he said it won't happen until he gets his items back.. but he told me he sent out 2 upgrades already and none were sent back to him and none reached me... now that sounds kinda shady.. why would he send 2 when he doesnt even know where the first is...i mean i already confirmed my address to the dude twice and i already paid the guy so this is why i am getting angry... its one thing for priority mail to take a week.. but a month?? nahhhh... i wish i could have gotten from rogerlinn but they were all out of upgrades... i just posted this up because i want to know if people actually successfully got stuff from this place (preferbly 3.10 upgrades)

id go out there n straighten shit out that upgrade is mad money...maybe put your foot in his ass ask him how his system operates

ok well listen to this - i have had EXACT same experience as butcher and was holding back from posting on here until now as i try to give people benefit of the doubt....

i ordered 3.10 2 months ago from route 66, i've had nothing

rich is either seriously disorganised or just a scammer

first off he says he couldnt see the paypal payment...stalling me...then he doesnt reply to the very clear emails i send asking for confirmation of shipping (i'm in the UK)...then eventually he replies and says there is no record of my order or my previous emails - wtf...then weeks go by and he eventually replies again...says there was problem with customs forms or some nonsense...

just put the 4 chips in an envelope and post it already rich!! i paid 20 bucks for shipping!!

i still have nothing and no way of knowing i'll ever get anything. their whole operation seems totally shady, from the whacked-out website to the pitiful customer service? how hard can it be???

so i ask all members of this board - has ANYONE received 3.10 from route66? if so was it legit, did it work and how long did it take to arrive?

i'm mad as hell over this

pz

mpc3000le wrote:"Got" as in ordered and payed for up front ?

Or ...

"Got" as in ordered but not going to pay for until the upgrade comes into his stock ?

Either way.

It might be wise to sort the matter out in private before going off on this forum and attacking the guy.

Could be that there is some legit reason for the delays you're experiencing. ( ones he is too scared or not able to admit )

Ask him to be up front. ( like if he was out of stock, why didn't he tell you this in the first place before taking your money ? ).

If he has simply screwed up and forgot then maybe telling you this would
be a start to putting things on the right track.

If it turns out you can't get the upgrades as ordered and payed for then demand and obtain a refund.

Then use your right as a customer to shop else where ... directly from Roger Linn Design for instance.

Good luck.

Rohan.

i see where you are coming from Rohan, and you're a good guy, but trust me this dude has had the benefit of the doubt AND my hard-earned cash

full payment was made up front via paypal

i ordered from them as they were cheaper - yeah maybe that was an error in judgement but i see route 66 mentioned on here and yahoo group so presume they musy be legit

the stock answer to enquiries about 3.10 is "yes we have a couple left" to make you pay up asap

his utter lack of communication and customer service means posting on here is the ONLY way to get my grievance aired and to warn off others from this nonsense

i am in the UK so dont appreciate having to make international calls to sort this out - what is wrong with some people?? rich care to come on here and defend yourself?? i'd be fascinated to hear why me and butcher have received nothing

While I will not comment on Route66, I can say something about Paypal buyer protection.

Please read the buyer protection at paypal as you should have recourse in the matter. Also, failing that, if you used your credit card to fund the purchase you also have protection there also.

Both of these are time limited.

Unfortunately, I know of others who have had the same thing happen with those Eproms from 66.
You make the payment, the funds get processed and then sit in your corner and wait, but the bell never rings to start the fight.
Now I do know that they do take the full wait on PayPal orders to prevent charge back so they won't ship any PayPal orders until the funds have actually cleared to their bank.
I have ordered from them several times in the past and they always delivered the goods, so I wouldn't call them scandalous, but people do like to have perspective on their orders.

There is a certain level of comfort and safety with ordering from Linn or Sound Logic and they do let you know about delays and keep you in formed.

Also keep in mind what Rohan stated about discussing a business in open forum, rarely do you benefit from it.

Yeah, I hear what you guys are saying about delays. I ordered floppies from them and they took like almost 3 weeks to get to me.

Also, they're very slow with emails. Communication left much to be desired, no confirmation email, no order shipped email, no replies to order inquiries.

I think they're on the up and up though. They just need to work on their service. I love what they do and want to support them but they really need to come correct.

I think it's great that we can discuss a business in an open forum. People need to know what they're getting into when they deal with certain businesses (especially on the Internet). We don't have any feedback system like on Ebay so we need to be able to air our grievances. If the company doesn't like it, tough. Either shape up or ship out.

Finally, due to the information age, we the consumers are able to have some sort of power. Let's not forfeit that power by trying to tiptoe around issues all the time.

Fu*k Route66Studios.com. They're INFAMOUS for slow shipment. My boy ordered one of those Asr-10 heat syncs and it took like 3 months. You will get your sh*t, they ain't crooks, but they LAG. Shoulda coped from me!

ahh shit so If I need to buy the 3.10(which I do) go with rogerlinndesign.com Should I e-mail them to ask them if they have it in stock?

^^Yep, Mr. Linn don't play. The transaction will be smooth and easy.

Ordered mine from Roger the Dodger this week. The money's gone out my account so I'd expect it this time next week

i'd be pissed as hell - Hope your stuff will arrive man
good luck on it
.toon