Computer Not Detecting CD-ROM or DVD-ROM

What it do yall... I have a PC running WinXP Pro that isn't detecting that the CD-ROM or the DVD-ROM... I checked the BIOS and they are both listed there... I updated the driver successfully via Device Manager, however Device Manager still shows a conflict on both... It says that the drivers were successfully updated, however it does not detect the devices... I opened up the computer case and verifed that the cables are properly connected...

Does anybody have any other suggestions as to what I should do? I also updated my Norton Anti-Virus and did a scan - no viruses detected... Any help would be greatly appreciated, thanks yall...

aiight, just for those who have the same problem and haven't been able to fix it, peep this:

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060


*NOTE: Back up the registry first!

they both show up int e bios and device manager but device manager still shows a conflict with both.

IRQ conflict maybe?

i have no idea what happened... but i did the registry thing, rebooted my computer, and that fixed the problem...

nevermind