Forum to discuss all matters relating to the MPC1000 and MPC2500 operating systems created by 'JJ' (all versions).
By thehuman Tue Sep 02, 2008 2:51 pm
I think I am going to need to return my MPC 1000. I have had it for about 3-4 weeks, and the up cursor button is already starting to fail, and it is a source of non-stop frustration when I have to interupt my though process to press the button 3 or 4 times really hard to get it to work. I figure if something bad is happening this soon, I might as well take advantage of a good return policy.

My question: if I should choose to get a replacement for it, is it possible to get a new code for JJ OS 2? I know they are MPC specific, and I would hate to have to pay for it again, but I haven't seen any word about it on JJ's site. Is there any precedent on this issue? Thanks.
By dtaa pla muk Tue Sep 02, 2008 3:15 pm
you could do one of two things:

1 - return it, get a new MPC, and then plead your case with jj (realize, though, that unfortunately this means that it'd be on your-and others-honor that they aren't just doing thaht and getting the code for a friend's mpc)

2 - get a tact switch and soldering iron and replace the switch yourself, learning a skill that will save you hundreds of dollars and allow you to keep your current mpc/code
By thehuman Tue Sep 02, 2008 3:39 pm
Nym wrote:2 - get a tact switch and soldering iron and replace the switch yourself, learning a skill that will save you hundreds of dollars and allow you to keep your current mpc/code


Well, you're definitely right about learning a new skill, but really... Not only is it still under warranty, it's still under the return policy from the vendor. No point in voiding a warranty at this early stage in its life.
User avatar
By mp3 Thu Sep 04, 2008 6:31 pm
I agree. Having a new machine out of warranty is potentially much more expensive than buying JJOS again. Look at it this way, you're supporting JJ twice as much as the rest of us...

Or another option, instead of returning it to the vendor, would be to request a warranty repair from Akai. That way, you would get your same machine back.
User avatar
By distortedtekno Thu Sep 04, 2008 9:44 pm
mp3 wrote:I agree. Having a new machine out of warranty is potentially much more expensive than buying JJOS again. Look at it this way, you're supporting JJ twice as much as the rest of us...

Or another option, instead of returning it to the vendor, would be to request a warranty repair from Akai. That way, you would get your same machine back.

Sending the machine to Akai for a warranty repair would still be a loss due to having to pay for shipping. Then there's the wait too.
Better off returning it to where it was bought and just buy the JJ OS again after making sure the new unit has no problems.
By thehuman Thu Sep 04, 2008 10:37 pm
distortedtekno wrote:
mp3 wrote:I agree. Having a new machine out of warranty is potentially much more expensive than buying JJOS again. Look at it this way, you're supporting JJ twice as much as the rest of us...

Or another option, instead of returning it to the vendor, would be to request a warranty repair from Akai. That way, you would get your same machine back.

Sending the machine to Akai for a warranty repair would still be a loss due to having to pay for shipping. Then there's the wait too.
Better off returning it to where it was bought and just buy the JJ OS again after making sure the new unit has no problems.


That's actually what I'm talking about--sending it back to American Musical Supply before the return policy runs out. I am just going to really abuse that button for a few days, and see what happens. I actually think it's going to be okay. It just seems a little moody, that's all. I probably would re-solder it myself before sending it back to Akai.

Anyway, thanks again for the replies.
User avatar
By mp3 Fri Sep 05, 2008 7:01 pm
If you had a receipt to show that you had exchanged your unit for a new one, might JJ be a little more willing?

Maybe you should ask JJ? None of us here can give you a definitive answer.
User avatar
By BIG LARRY Sat Sep 06, 2008 4:04 am
He is a very reasonable guy.
I emailed him asking for a favor & since I had bought 2 things from him he trusted me.
I paid him for the favor & completed on my promise.
I also agreed that I won't get in to what kind of favor with anyone.
My point is I would contact him. He is great programmer & also fair no doubt.
He probably wouldn't make a habit of this to prevent obvious scams & leeches.
I agree w/ the receipt policy.
I don't know him well by any means, but if your fair he prob would be also.
My favor was similar to yours. I'm not setting on anything groundbreaking.
By jackymurda Sat Sep 06, 2008 12:59 pm
oh yeah, if i remember correctly, you void the akai warranty by installing jjos. so, if you were to re-install the akai os and send it back to the retailer, they prolly wouldnt check the boot blocks, just the functionality, notice your button problem, and send along a new one. if you snd it to akai, you might have an entirely diferent situation...like paying money ...
By thehuman Tue Sep 09, 2008 5:05 pm
jackymurda wrote:oh yeah, if i remember correctly, you void the akai warranty by installing jjos. so, if you were to re-install the akai os and send it back to the retailer, they prolly wouldnt check the boot blocks, just the functionality, notice your button problem, and send along a new one. if you snd it to akai, you might have an entirely diferent situation...like paying money ...


Yeah, I had considered that as well, whether they would be able to tell or not, but of course they will... Given that fact and your previous reply, I think Nym's answer may the best. Hopefully it won't come to it, but if it does, perhaps it will be time to brush off my soldering iron. Thanks once again to everyone for helping in this matter.