Hey also, if that is the problem. What's the cost to replace it? I can do it myself...
Edit:
I pulled the wheel off, the middle of it looks good. I turned it on and tried to manual turn the pot itself, still nothing. Do I need to replace the mainboard that it resides on?
I just sent it off to VST. They said about $8 for the part and $65 for labor and hr. But hey, they gotta make a living too... Hopefully it will be a quick fix for them, they must get this kind of stuff all the time...