Support and discussion for all of Akai’s modern standalone MPCs including the MPC X / X SE, MPC Live 1, 2 & 3, MPC One / One+, MPC Key 37/61.
By morph860 Wed Feb 19, 2020 9:40 pm
Trying to get the MPC One Factory Content installed for use in the MPC Software. When I log into my Akai account, I only see PC and Standalone options available there. Does anyone else see a Mac option in their account? I tried downloading the Standalone version and dragging it into the Content folder (same way I installed the MPC Legacy Content in the past), but it doesn't work.
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By Monotremata Thu Feb 20, 2020 4:39 am
Weird I have both Mac and PC versions of everything in my account. Maybe write to their support team?? Their website has been **** since about June of last year since they did their last big "update" and it works about half the time and fails for the other half. Last summer and up until the end of the year, it was giving people bogus iLok codes heh. Everyone had to wait until support had a chance to write them back with a new code that worked. My account never had the current version of the MPC Software available until 2.7 came out. Mine had 2.3 up until then. I had to download the demo and install that to get updates until recently. I was shocked as hell that 2.7.2 was in my account right away!
By morph860 Thu Feb 20, 2020 1:00 pm
I have MAC and PC versions of everything else in my account. Just no MAC version of the MPC One content. I sent an email to their support team.
By morph860 Thu Feb 20, 2020 2:44 pm
Support got back to me and said the Mac installer for the MPC One Content package is still being developed.
By morph860 Thu Feb 20, 2020 3:13 pm
kaydigi wrote:
morph860 wrote:Support got back to me and said the Mac installer for the MPC One Content package is still being developed.


That’s a **** answer


I agree. They told me use the standalone package through file browser for now. Hoping someone else with an MPC ONE can confirm whether or not they have a Mac installer for that package in their account. I have Mac installers for everything else in mine, including the F9 Expansion that came with the One.
By morph860 Fri Feb 21, 2020 2:11 pm
marctronixx wrote:i only have PC version and standalone version in the ones factory content.


Thanks. Now at least I know it's an Akai issue and not something wrong with my account.
By Ianni992 Wed Apr 08, 2020 3:42 pm
Hello everybody.
I write from Italy.
I have to sell my MPC live tomorrow, but for "error" I canceled all the factory content (demo project, sample factory etc.), I wrote the akai support (they will be slow to respond to Covid), Someone send me (download link) the recovery file via PM?
Thanks
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By EnochLight Wed Apr 08, 2020 10:08 pm
Ianni992 wrote:Hello everybody.
I write from Italy.
I have to sell my MPC live tomorrow, but for "error" I canceled all the factory content (demo project, sample factory etc.), I wrote the akai support (they will be slow to respond to Covid), Someone send me (download link) the recovery file via PM?
Thanks


Check your inbox. Also, be safe! Hopefully things are looking better in Italy and your "stay-at-home" order will be lifted soon?
By shotsxdupre Wed Jul 08, 2020 5:23 am
hello everyone! i recently purchased an mpc one from mercari and noticed when i went to project defaults and new project dialog it says demo (not installed) or demo/template/recent (not installed)

wondering if y'all have any advice on what i should do

i imagine i would need to install factory content

i use a mac if that helps

any and all information would be greatly appreciated


-shots